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“I was very impressed with this company, I needed a unit as a last minute emergency coming in from another state, the owner Karen managed to get me a unit that day and was so helpful! The unit was nice and clean and access was really easy.! Thank you safe harbor for making what started as a nightmare day turn into a good one!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“First, and a huge thing for me, customer service is comparable (imo better) to Chick Fil A (coming from a former Chick Fil A team member). Tara is the MVP award winner. Period. Was transferring to a bigger & climate controlled unit. Upon arrival I realized the a.c. wasn't putting out cold, or much, air. Luckily it was starting to rain and tbh, not a life or death issue, however with it being after hours, I didn't expect much until the following day, but still notified the office. Within 6 minutes, I checked, Tara had it arranged to where I'd be in a new unit "by tomorrow".. which was perfect...then before I could text back a thank you! She messaged me with my new unit # she'd assigned and said was ready and awaiting my entry... Like she didn't just have to do extra stuff and deal with madness.. (yes, I know it's her job- but have you experienced 90% of other employees in every business anywhere having to go out of their way to do their job+ ?! Thank you, Tara!!) I have never had a problem solved in such haste, EVER, on the phone, in person, or online. Proficient, friendly, outstanding, well mannered, 10/10 on customer service. I also love the 24/7 access and appreciate the understanding that not everyone is on the same schedule. Also, the units are pull up which is so convenient! The security may not seem like it's adequately set up, however, there are cameras everywhere (noticable during the day) and either a Valparaiso officer parked facing towards the facility on airport side- or a Niceville officer circling the block making rounds... It is exactly enough to make me feel safe enough to be here at any hour if I need to grab something! Pretty clean too and very well maintained. i will absolutely be a walking advertisement.”