Hearth & Fireplace Creations is a family-owned business established in 1999, located at 441 Valparaiso Pkwy in Valparaiso, serving the northwest Florida area. As an Alliance Member of the Okaloosa Gas District, they offer access to a variety of fireplace and grill manufacturers. The trained sales personnel provide assistance before and during the selection and installation process, ensuring customers find the right fireplace or grill for their needs. Customers have expressed satisfaction with the outstanding service provided by the team, particularly noting the helpfulness of staff members like April, who assists in obtaining parts for older fireplaces. Todd and Tammy are highly praised for their exceptional customer service, keeping clients informed throughout the purchase and installation process. The installation team is described as professional and courteous, taking the time to explain how to use the fireplace and offering ongoing support for any future questions or issues. With a strong focus on customer satisfaction and a beautiful selection of products, Hearth & Fireplace Creations has created a positive reputation in the community, leading to many customers returning for their fireplace and grill needs. Overall, the business is highly recommended for its knowledgeable staff and quality service.
The service technicians, Hector & AB, were very professional and knowledgeable in troubleshooting and repairing my gas fireplace controller issues. I would highly recommend this company for any of your fireplaces/grills installation and repair services.
March 2026
Recently visited Heart & Fireplace Creations to get advice regarding linear fireplaces. We were very pleased with the customer service provided by Jessi. She was knowledgeable, friendly and generous with her time in answering all our questions. Highly recommend!
February 2026
Excellent service from Hector, Josh, and Abe! My electric fireplace had a faulty wire connection, and they patiently checked every connection until they found the problem. They quickly repaired it and left my house cleaner than when they arrived. Highly recommend.
