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“Incredible customer service, every time I come here, the treatment is very cordial and friendly from the staff.
Today I came because of a problem about a shipment made months ago and the guy at the store helped me in the most professional way he could have.
The problem was solved and in the quickest way possible.”
“Jose and Eduardo, employees of this store, offered me excellent customer service. The best managers providing the best services with kindness and professionalism”
“I walked in 20 minutes to closing. All the employees were smiling , laughing and welcoming, even to those walking in late in the day. Their AC was broken and still they seemed happy to help. I dropped off my Amazon returns and asked if they would take a package belonging to USPS. The employee went out of her way (should have asked her name, but she's tanned and dark haired) to confirm they could take it on my behalf for pick up the next day. The final outcome: I received my refund already (although the package was almost too late to return). I wish I can thank that caring individual and wish her a great day and a raise soon enough. Although this is not my usual UPS store, I will definitely switch now that I see how helpful they all are at this store.Love, a happy customer.”
“Fast attention. Organized. It works well. Many people arrive and leave. But the attention is fast. Good parking and there are several establishments in this shopping mall that help make the experience mixed and meaningful for any family.”
“José helped me by explaining how to get a document apostilled. He gave me clear instructions and my document was ready faster than anticipated. I recommend the service for notary services and apostille.”
9:30AM - 3:30PM
11231 NW 20th St #140, Miami
Mailbox Centers
“This UPS Store is always so helpful. Raul is very professional and goes above and behind to help. I recommend this store to anyone in the area. A major plus is that there is never any wait… the employees are fast and efficient.”
“Jimmy and Kevin are both amazing and excellent! My husband and I have been consistently impressed by their efficiency and courtesy at this UPS store. From the moment we walk in, they greet us with a smile and promptly address our needs. Their attention to detail and willingness to go the extra mile truly sets them apart. We are very happy customers! They deserve more than a 10!”
“The employees are always very quick with receiving packages and are friendly. They welcome people usually with a hello. The lighting in the store is very cozy. Parking could be a bit more work but that’s the city’s issue and not UPS.”
“I had a very nice experience with one of the team members working in this store today, he’s the oldest I guess, I forgot to ask for his name, he was so helpful when I was trying to make an Amazon return. You can tell when people love what they do.”
“Great customer service for a very acknowledged team. Waiting time less than 5 minutes. Excellent attention. I highly recommend this place for all your mail needs”
“Gary was great in getting over to the Auction House, picking up my merchandise and going over every detail with me regarding protective packaging, insurance, delivery times, I really couldn't have asked for more. I highly recommend the Pack & Ship Center in Coral Gables. Gary and his team truly went the extra mile.”
“The staff here was more than helpful.
It was my first time shipping something, the employee helping me was super understanding and helped me through the entire process leaving me with true peace of mind
10/10 would recommend”
“This is our go to place for anything we need to print for our business. Leo is always welcoming and helps us with everything we need and more. We are constantly laminating prints for our events and Leo is always patient and helps us get the best prints exactly like we want them. I would recommend this place for all of their printing services and customer service.”
“Extremely good service, in fact the folks that work here are extremely courteous; the only problem is that the lines are terribly long at all times and that makes me simply avoid it.”
“Excellent customer service. I dropped off my package almost at closing and the lady who took care of me had a great attitude. They noticed documents, you can print etc. Highly recommended. Clean space and plenty of parking.”
10AM - 3:30PM
13812 SW 8th St, Miami
Mailbox Centers
“I have never shipped a gift before and I’m glad I chose UPS as my first time. The staff was amazing but more specifically, the employee named Julian, was the best. He was very patient, knowledgeable, and helpful in helping me ship a gift to my family. I will continue to send gifts to my family through UPS. Thank you!”
9:30AM - 5PM
8355 W Flagler St, Miami
Mailbox Centers
“I come here to return all my Amazon packages and they’re always on point and give me great service!! Friendly and really great customer service! Thank you for being patient with all my Amazon return orders ?”
“This is my first time in this particular UPS STORE and the service was amazing. Rosangela was very friendly, helpful and fast. Didn’t have to wait in line very long and that goes for every customer in line before me. I’m appreciative since is very hard to find service like this anymore. Thank you”
“Office Edge is second to none. From the moment I stepped foot in my office, I knew I had chosen wisely in relocating my law office. The staff makes it a pleasure to come to work each day. They are smart, capable, polite, and always ready to lend a hand. The facilities are superb. I cannot say enough good things about Office Edge.”
“(Translated by Google) Anyone who needs to do immigration paperwork or any other document. I recommend this place. They are very serious in their work and they are not abusive with prices.(Original)Toda persona que necesite hacer trámites migratorios o cualquier otro documento .les recomiendo este lugar.muy serios en su trabajo y no son abusivos con los precios.”
“I really like the customer service they provide and the excellent consolidation service they offer. These people do magic assembling different packages into one single compact box ! 100% recomended”
“This is the best UPS that exists. Their workers are excellent. Today I visited again almost at closing time and they were always very attentive and accommodating. My respects and congratulations.”
9:30AM - 5:30PM
3109 Grand Ave, Miami
Mailbox Centers
“The lady that assisted me went WAY above her responsibilities and helped call Amazon to get the correct return label. She is truly an asset to UPS that must be recognized for her exceptional customer service.”
“Excellent service by Marlin, one of the young women working at the store. Helped us navigate through a difficult situation with Amazon, then helped us moving a large package back into our car, even without us asking her for help.”
“We have been using this facility for years! Anita has always been attentive, courteous and friendly. We prefer coming to Pak Mail instead of going to the Post Office, UPS or FedEx Stores. We are usually in and out within 5 minutes, sure beats going to the Post Office where you would wait almost an hour to reach the counter. ?Pak Mail offers freight shipping, custom crates, shipping via UPS, FedEx and USPS, private mailbox rental, copy service, shipping supplies, scanning, shredding, printing, passport photos, notary public and so much more! Pak Mail is a one-stop shop for all your mailing needs.Overall great customer service. Highly recommend! ?042424”
“I've been doing business with Mail Mart over five years. Some owners have changed.. I've always been served very kindly. If there is a long wait I'm already offered a chair.. recently a very nice special young man makes it very easy to get in and get out.. zips fast.”
“Excellent service and very fast.
In my case I went to deliver a few packages from Amazon and the employee Keven helped me wonderfully during the process.
It has 2 parking spaces in front of the store, very convenient, it is located inside the DoubleTree hotel and thanks to this there are no lines.
You can say that this place is perfect if you want to get there and leave super fast.”
“After a horrid experience at the UPS in the Dadelamd North Shopping Center, I drove to this location by U of M—evenwithout an appointment—and was treated respectfully and professionally by a young man named Christian. He and another staff member signed and notarized my documents in less than 15 minutes, even though the store was very busy.”
9:30AM - 5PM
8306 Mills Dr, Miami
Mailbox Centers
“5 stars without a doubt!!! It’s the first time I stepped into this UPS Store. I approached the door with a heavy box when suddenly a young employee opened the door and took the box and took care of me. That’s what I call GREAT CUSTOMER SERVICE! Thank you”
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“I recently visited the UPS Store, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, I was greeted with a warm welcome, and the staff were incredibly helpful and efficient. They assisted me with shipping a package and made the process completely stress-free.
The store is well-organized, and they offer a wide range of services beyond just shipping, including printing, copying, and mailbox rentals. It’s clear that customer satisfaction is their top priority, and they go above and beyond to ensure everything is handled smoothly.
I highly recommend this UPS Store for anyone looking for reliable, professional, and friendly service. I will definitely be returning for all my future shipping and business needs!”