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May 2021 by Rod
Friendly staff and good food. Just wish it was not so expensive
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May 2021 by Kitman
This was another one of those quick stops to satisfy a craving. I was in the mood for some potato skins this time! Again, for quicker service I dined at the bar...or so I thought. Turned out the bartender was also waiting on all the bar area tables. So you had to catch her when you could. Service was definitely slower but understandable because they were short staff due to workers opting for the easy money of unemployment and the stimulus increase. Pandemic protocols were in place. The potato skins were pretty good, but there were only six on my plate and they were a little small in my experience. Eight that small is more common in my opinion. Here's a few TV monitors in the bar area and plenty of parking outside. If you need to satisfy your fix for some potato skins, they're good and tasty here. I paired the skins with a draft beer. Both were a little higher in price than average. I didn't realize this was an east coast chain restaurant...I'm from out west.
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January 2021 by James S
I thought my first lunch was just not the norm when I waited 25 minutes for a burger and fries to go, so I went back for dine in just to see if things were different. Surprisingly enough, the wait was similar. The food is average, the price is average, but the idea of time being precious is overlooked. Lunch is not a lingering affair. 1 hour is what most people get for lunch, yet it took almost 10 minutes to get the check after I requested it. So, 25 minutes to get a to go order and 10 minutes to get the check after dine in leads me to choose another choice for lunch.
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December 2020 by James Robert
i ordered food and it was made wrong. i called and they said there is nothing they can do about it. 23 dollars worth of food in the trash. rude rude manager i will never eat there again.
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December 2020 by Tyrone Hose
good cheese steak, one of my top 3,and I only had it once,,great presentation, seasoned meat and fries,,crisp vegetables soft firm bun,,,,great meal,,,, 1 complaint, small serving of fries,,good fries
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December 2020 by Carol Evans
Oh no Charleys! I’m done! I go in twice a month for wings...sometimes awesome, most times not enough sauce. But tonight I ordered 30 wings, 10 were lemon rub. I got home to eat, those wings are plain, no lemon rub at all. I call the store and I can tell they have an attitude and they tell me the only thing they’ll do is, if I bring the wings back tonight, they’ll put the lemon rub on them. What???? What restaurant would do that???? I have to drive 20 minutes there and 20 minutes home so I can eat my totally cold wings that they screwed up?? I’ve had the lemon rub several times... it is lemony! These were PLAIN, no flavor! If that’s how Charleys treat people, I’m done! Admit your errors and take responsibility and don’t mistreat the customer! Good bye!
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November 2020 by Johnathon Hynes
I just love this place, good prices, great food and they have a cool app to earn money and discounts. I love wings.
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October 2020 by 890JimW
First time back in a while. We like to go for free pie with entree on Wednesday. Food was cooked well. Had the garlic filet and the salmon. Service was a bit slow but we were in no hurry.
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October 2020 by Mason Byrne
Avoid this place. our experience was terrible, tried to call, couldnt get a manager, sent emails, never received an answer. horrible customer service
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October 2020 by Thomas Carroll
As a regular im pist now. The past 3 times when i say i only want 3 things on my philly, i bite into a basic LOOKING philly only to find stuff i said to take off, under the melted cheese between the meat. So even if i wanted to take off the items im allergic too, I cant. Im pist cause now ive wasted enough money here to fill up my tank of gas and nobody has tried to make it better. No sorry this happen let us remake it, or sorry heres one on us next time, nice too know if the store is at fault they wont do anything.
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October 2020 by Barbara C
Thanks for the feedback, Jim.
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August 2020 by Belinda Sanders
Horrible food Horrible service at Houston Galleria location!
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July 2020 by Thomas Flynn
STOP screwing people over
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June 2020 by Ferrante Jones
Meridian Mall, Okemos, MI
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January 2020 by Patti
Sandwiches are yummy, the fries are hit or miss. Food is served quick and accurately.
