-
October 2022 by chase millions
They do their best to hide bad reviews. But that still wont change their level of terrible customer service!!!!!!!! I am not sure of who works at the front desk but he needs to be fired immediately. Theres other medicine shoppe branches around tampa !!!! This is by far the worst one i’ve been too!
-
October 2022 by MadeinJDM
Very rude rude rude front desk worker. He will NEVER put a manager on the phone and when you ask for one he will hang up on you. Stay away from this place front desk worker can never get my order correct
-
October 2021 by KW Wac
I have been a customer of this pharmacy for several years. The pharmacist is compassionate, an expert in his field, and takes the time to explain and answer all of my questions about medications. It is such a pleasure doing business with this pharmacy; a complete contrast to doing business with large pharmacies that could really care less about their customers.
-
August 2021 by Tamsen M.
Ben, PharmD is a phenomenal professional and human. He and Linda are the epitome of hometown compassionate care and confidence. Our RX wasn't filled by Walgreens due to a Pharm who decided she "wasn't comfortable" filling what the Dr ordered even tho they had provided the same medication 3 times YTD, approved by Insurance, and strongly encouraged by Physician. (It was ridiculous and Ben recognized that.) He stepped up and filled within same day. His communication was exceptional & his attitude incredibly empathetic & professional; he took a proactive role in getting the Rx transferred. It's an incredible gift to provide for your patients with confidence. I recommend them so highly! We are grateful and blessed to have them in our Community at large.
-
April 2020 by Jeff Devin
Rude Pharmacist David Brennan and a dishonest. He switched my ointment for a very painful abscess because he said he didn't have ingredients to compound it. He told me he would call supplier to get correct dosage but instead he called the Doctor to change the prescription to what he had in stock. what he had was not correct but lower and could have that in 10 minutes. I said lets go with what is on the prescription as the prescribing doctors office was already closed Said he wouldn't have it until next day so I waited overnight with the pain. when I called to check on the prescription I was treated very rudely by Amber. She had no answers and that she would have the Pharmacist call back in 20 min when he got back from lunch. He never called but I called him back as he never called me. he said there is nothing he could do as he already called the doctors office and left a message to change the script. Amber incidentally told David I raised my voice to her her which I have not done. David never got correct dosage for relief for an ointment to help with the pain. Instead he said he did me a favor and hollered at me and said he regrets doing me a favor and to leave the store. He was caught in a lie and was very disrespectful. He filled the prescription with what he had in stock and not what the Dr. prescribed.
-
October 2019 by Renee D.
I just moved to the area. I absolutely love this Pharmacy!! they are very professional courteous and very compassionate. I have used many pharmacys including CVS (which was the worst) in the past. Always constantly fighting to get my medicines on time. fighting to get them filled the way they are prescribed.. and these guys got it done in one shot! went there one day and the next day they had everything that I needed. I cannot be happier. after going through a chain of drugstores with horrible customer service I could not be more pleased... since I am chronically ill this was important to me, so I thought I would definitely review & post.
-
August 2019 by Gregory Mize, PhD
Congenial atmosphere. They are a "compounding pharmacy" but could not compound my medication. They did recommend a different pharmacy which was hard to find.
-
November 2018 by cat f
The pharmacist was very helpful and friendly. Nice to have a more personalized experience than with chain drug stores.
-
November 2018 by Erica Erica love
Horrible pharmacy they are the worse they never have my script ready they even mixed up my medication with someone else's highly don't suggest this place
-
August 2018 by Jackie Borree
Always a pleasure at the Medicine Shoppe of Trinity! Ben is so knowledgeable in his field and passionate about health care it shows! Brenda , Ben and everyone at The Medicine Shoppe of Trinity are so friendly I love the small town feel! Thanks!
-
August 2018 by Betty Johnson
It's turned out to have been a very good idea to switch from big pharmacies to the Medicine Shoppe. I've been a customer there almost 2 years now and really couldn't be more pleased. Don't judge the place by the expensive stuff on the shelves, the prescriptions are not more expensive here. I surely thought that prescriptions would be lots more costly than CVS or Walmart, but they're the same and in some cases even a little less. My kids are taken with the mints in the bag every time too. Plus, they know my name! that never happened at Walmart!
-
June 2018 by Diana Williams
So far so good. My wife and I are trying to have a baby and need to be on progesterone suppositories. Since we need them compounded we tried here (long story short, CVS bought up a bunch of small pharmacies by where we live so I checked here since it's 20 miles away). The progesterone is significantly cheaper here ($75 for 60 capsules, vs $200 for 60 capsules); but they aren't individually wrapped so we have to carry the whole bottle with us when we travel around the Bay Area. Not a huge deal, just something I noticed. We also found out they do a bulk price of 90 capsules for around $100! Way cheaper! So I am happy with that.
-
June 2017 by Lee Y.
Pharmacy technician Shawnee yells at people when calling there and getting her on the phone, will not submit my prescriptions to them
-
March 2016 by Raven Poe
I cannot believe the treatment I received here from the man. He was quite hostile to me (I was a new customer who selected this store as I prefer to help small businesses) who because of a tiny misunderstanding argued with me or I should say lectured me, as I only interrupted him to try to tell him we were having a misunderstanding and my goodness, when I interrupted him he behaved so aggressively and disrespectfully, it truly made me wonder if this man is either mentally challenged or if this man is having a really bad day, the worst of his life, and he is taking it off on customers. Otherwise if this is who he is as a person, he should not be allowed to run a business he would be better suited as a prison guard. I left the store crying in my car because he made me feel like some drug addict and all I was getting was my anti anxiety medication, only to leave the store and have to sit in my car for 15-20 minutes waiting for my heart to slow down from the anxiety attack I had because of how he treated me. Unbelievable.. Truly.
-
March 2014 by Leslie Ziegler
This store is so much more than a Pharmacy. You would never be able to get this kind of service and attention anywhere else. They carry all the over-the-counter products as well as DME, but their specialty is compounding products or strengths not commercially available. Such a talented Pharmacist.