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April 2024 by Jayshree Desai
banking and customer service is not what it used to be.
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April 2024 by Jonathan Henley
No drive through service so I had to go inside. The people were friendly but this branch is wildly understaffed. There were seven people in line with ONE teller to handle us all. Took me over thirty minutes of waiting just to deposit a couple of checks. I definitely would not come here again.
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March 2024 by John DeRemer
Nelson was so eager to help everyone but me. Not sure if it was my work clothes or what but I was completely ignored. Glad j don’t bank with yall anymore. Unfortunately my employer still does.
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February 2024 by Ron Langdon
My debit card was compromised and I went to this BoA location to report it and to order a new debit card. I met with Amanda who was extremely helpful with not only reporting the fraud and ordering a new debit card but also assisted me step by step with downloading a temporary debit card to Google wallet. Not only did I receive outstanding customer service resolving the issue with my debit card, she also helped me apply for a new BoA credit card which will help me save money with a 0% interest rate for 15 months in addition to earning points on my purchases. I truly received 5 star customer service!
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January 2024 by Jodi Matlock
I can not say enough about the service and value this Bank of America has provided for our small business. They truly understand what it takes to be successful and always go above and beyond. Robin, Nelson, Susan, Chris, Donna and Bridget and Lisa as well.
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January 2024 by Ben Sanchez
They never pick up the phone
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October 2023 by M
Another terrible worthless bank that will only waste your time and test your patience.No drive-thru service, terrible hours, service is non-existent. Any transaction you try to make will be met with pushback. Nothing is every easy.Bank of America should change its name to Bank of Nightmares. Hopefully this bank closes for good soon.
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September 2023 by Jason Kuretski
ATM transaction blocked like three times. Drove to one a couple streets and it worked perfectly fine. Thanks for wasting 20 minutes of my time
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September 2023 by Matthew Marshall
These guys are awesome. Went above and beyond to address my concerns and answer my questions!
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July 2023 by John
Edit. This is now this 8th time I've come here and out of those 8 times. I've waited over 9 hours in this bank in line. Don't go here unless you plan on waiting 60 plus minutes in line. Every single time it's 15 or so people in the lobby. 1 desk clerk and 2 or 3 people walking around that aren't tellers. This bank is the absolute worst bank of them all.
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July 2023 by Erica Shmidt
Why would Bank of America waste money on this branch? 1 out of 3 people was taking clients at kiosk (6 people lined up). The manager was chilling. Employees don’t have badges with names.
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June 2023 by Eric Shmidt
Why would Bank of America waste money on this branch? 1 out of 3 people was taking clients at kiosk (6 people lined up). The manager was chilling. Employees don’t have badges with names.
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June 2023 by Ivan Kv
Visited BOA on Monday at 12:40 Blond woman in the middle at “Business clients” section refused to deposit my check because she didn’t know how checks can be endorsed “pay to the order of”. The manager did not know that too.
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May 2023 by Alexander Chepurenkov
Lovely newly renovated brunch with helpful and professional staff, especially Chris. Thank you for being so helpful.
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December 2022 by Sriya Harris
Bank manager Nelson Ferreira, Robyn Williams, Chris Douridas are always helpful. They are courteous & knowledgeable about their service.Thank you all
