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November 2024 by kat ziagos
I contacted Wilson in July of 2024 to get an estimate on having propane put in my house for heat, a gas stove and gas fireplace.
Brian was scheduled to come out on August 9th.
He did and saw everything that we needed done.
He told me he was busy and would get back with me.
I waited almost a month for him to get my estimate.
I finally called the office.
He called me back and left an annoyed message stating he'd been busy.
He eventually emailed us an outrageous estimate.
I responded and said we'd like to schedule the work, but would be getting our logs and tank elsewhere.
His proposal for them was ridiculously padded and high.
I emailed him twice.
NO RESPONSE!
He knew we wanted to get the work done.
I finally contacted another gas company.
They came out, gave me an estimate and made an appointment to do the work in 2 weeks time.
It has been done.
Apparently since we weren't willing to be taken advantage of by Brian, he wasn't interested in having us as customers.
We saved over $1500 by using a competitor.
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October 2024 by Diane Calhoun
I will definitely give Wilson a five star rating! They were able to get to us within a reasonable time after the hurricane Helene and I appreciate the professionalism of our delivery driver. Even though his team was obviously working double shifts for a couple of weeks after the storm, he was courteous, professional, and even explained some of the safety features for me. Would highly recommend this company.
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October 2024 by Ken
Let me tell you ….. after last year’s debacle with a larger propane company we decided to ask around for a local, reliable and friendly company to get propane from. Our neighbor recommended Wilson Gas out of Trenton. We called them on Sunday. The answering service took our information and we were called back shortly after. They were upfront but not rude about anything. We were down to 15% in our 500 gal tank - getting worried and stressing. They managed to fit us in in their busy schedule today. We will be long time return customers to this local small business company.
PS-we are STILL on generator!
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October 2024 by Todd Fraser
We have used this local family-owned business, Wilson Gas for years and highly recommend them. They do everything they can to help their customers and do the right thing. We use propane for our whole house generator and always need service either right before or right after a hurricane. They have always gone above and beyond to make sure we get the gas we need ASAP!
"In all kinds of weather" Wilson Gas & Service has been there for us! We appreciate them so much!
Top notch company!! A++++++++++++++++++++++++
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October 2024 by Millie Clements
I called the morning after hurricane Helene hit and was told that it may take a day or two to get to me, but they were here by the end of the day. Excellent service, great prices, the staff really care about their customers and I will not use any other company.
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October 2024 by Leilanie Purser
We are very greatful for Wilson Gas & Services. We can say with our many years of patronage, that they have remarkable customer service, always being pleasant, polite, and go above and beyond. We can't thank them enough for their caring hearts and trying to put the customer first. That means so much in today's world. Thank y'all for always being there when we have needed y'all!!!
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October 2024 by Melvin McKenzie
Wilson Gas Trenton came in this morning, on time as scheduled, and made the change to our Post 422 tanks. Great service from Travis and Colby...made connections, relit pilot lights, reviewed their services, inspired confidence that they can handle any gas issues that might come up.
Thank you
Mac McKenzie
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September 2024 by David M. Magnuson Magnuson
We had a new build in Levy County. From the start the Wilson Gas Team from Trenton was extremely professional and FRIENDLY!. Brian, Travis, Colby and Mr. Wilson on site was awesome. We learned a lot about gas and Levy County. They had to deal with my builder, the sprinkler systems, and other challenges but they overcame with grace and got our tank and all our appliances in just in time. We feel we are in good hands with Wilson Gas for the long run! Thanks WILSON peeps! See you soon.
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August 2024 by Joel Scharnhorst
God bless Wilson’s Gas!!!! Noticed a small leak coming from my tank. Called Wilson’s Gas and they had someone out within 10 minutes…. ON A WEEKEND!!!! They truly care about their customers!! Thanks Doug and Adam for the quick response and fix!!!!
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July 2024 by Joyce Mozell
Wilson Gas in Trenton Fl installation of my new air fry propane gas stove was ahead of time after I called the company in Trenton to let them no my stove had been delivered. Travis was the technician he was so professional and very helpful and kind.Please keep a good man like him no matter what. He takes pride in his work.Always Wilson Gas Trenton never changed their services Over 18 yrs of services I'll tell you this Company gets 5 STARS !!!
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July 2024 by Ivan Mustafa
The folks at Wilson Gas are amazing! Their customer service is exceptional! Their delivery driver was super helpful, very courteous and careful of the property. He even helped me deal with an unwanted guest (snake)! Bottom line is, in the age where customer service seems to be lacking, Wilson Gas sets itself apart from the others by providing exceptional customer service! BRAVO ZULU!!!!
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July 2024 by Christi Moeller
We got tired of the big gas company that came with our home, decided to go local, and chose Wilson Gas. From the young woman who answered the phone, to Brian who arranged our install, to Travis who brought and installed our new tank, everyone was professional, polite, and a pleasure to do business with. I'm not sure what their service area encompasses, but if you are in Levy County, you won't be disappointed doing business with this local busines.
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May 2024 by Sueann Barnhart
Today Travis and Colby came out to my house to see why our stove was not getting gas to it they were fast and friendly and fixed our problem saving us money which we appreciate very much I am very impressed by the work they did and the price was not over inflated thank you guys we will be using you in the future for our hot water heater needs
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May 2024 by Brenda Bailey
Wilson Gas has been serving our home for almost 20 years. We recently had to purchase a new tank and they called to set up a time and day to be here and they actually came when they said they would!! Very rare these days. They got the job done in a short amount of time and left the yard clean and raked after tank installation. Very friendly guys and job well done!! Thank you!
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May 2024 by Kathy Radacky
Wilson installed my tank and everyone was very professional and courteous they were on time and did what they said they would do would absolutely recommend them to my family and friends
