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September 2023 by Chasity S
Went to go get an oil change today and to get a new tire and i was approached by a rude lady who made every excuse in the book to not do service on my car. Then proceeded to make comments towards me that were unbelievably rude and honestly she needs to be fired because someone like that should not be working and customer service. I ended going to tire kingdom around the corner and they had no issues doing what I needed.
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September 2023 by Alison Haser
Always seems to not be able to do service. Has a rude lady working there who doesn't know how to talk to customers. Would not recommend
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July 2023 by Brittany Perry
When I ordered my tires online I was prompted to make an appointment for install. On the time of my appointment my husband went in to get my tires installed. When he arrived he pulled up to the bay like it used to be and the lady that was waiting was rude and told him not to park there when he asked where should he park. She just repeated what she said. In the website, when you order the tires, it specifically states that they're able to pull up your appointment by scanning a barcode . That's what my husband did when he tried to do that they're like "What do you want me to do with that?" So when he actually gave my name for the appointment they said there was no appointment. I showed them on my phone my current appointment time and they did not honor it and told me to reschedule. They couldn't even fit me in for today. So I took my tires and I made an appointment at another place. Customer service is terrible. What's the point of making an appointment and literally having it in front of them and still being told no. The woman was pretty condescending. Trying to say that was an appointment to pick up my tires when it specifically stated tire install appointment. If y'all don't want to do your jobs, maybe you shouldn't work in auto care at Walmart
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May 2023 by Bob White
They did a great job! Great price! Very impressed!Service: Tires
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January 2023 by Sunshine Smith
They extra charged me for things I didn't ask for. Make sure you ask before signing the tablet, because if you don't you'll end up paying more.
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January 2023 by mz cocoa b
Calle about tires they had them in stock but the Auto Care was closed or shut down to put on the tires or work any cars so disappointing and won't be back for Car care will find someone else in town that will be open to work and service cars in Auto Care anytime ?
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January 2023 by Shazal Ibn Mushtaq
I visit Titusville occasionally and I've had the best autocare experience here twice! Jennifer has been very helpful all the time.
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January 2023 by Darrin Geiger
Took my car in for oil change and waited an hour to hear that my car was too low for an oil change. Seeing as I have had it changed at 2 other Walmart locations on numerous occasions, it makes no sense to me. Now as I have to be at work Monday, and it's new years eve I have an hour to find somewhere else I will permanently take my cars too. My Veloster turbo is not lowered, so if you have one do not take it here. Waste of time. And can't ever do tire rotation apparently.
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December 2022 by Edwin Castillo
This place is a jokeI made a appointment for 10:15amI been waiting for more then a hour for 1 car aheadServices: Oil change
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November 2022 by S M
Being first customer on site for the morning, it took 2.5 hours to change 2 tires without doing any tpms work. Compare to several seconds on 4 tires tires with Nascar.
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November 2022 by Steven M
Being first customer on site for the morning, it took 2.5 hours to change 2 tires without doing any tpms work. Compare to several seconds on 4 tires tires with Nascar.
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October 2022 by Derek Wells
Seth helped me out for the beginning part of the transaction. He made small talk with me while he was working because I was waiting for my vehicle to be completed. Zack helped me out at checkout and was extremely nice as well. I asked Zack if I could see the tire that had failed and he had no problem showing me. It's always great when people go the extra mile for a customer instead of coming up with a reason to not do something. I have done business with this location a few times and have never had a bad experience. I normally do business with Titusville, however, their air compressor was down. (I won't go to cocoa) Again, great job to the both of you and continue to be the ones that customers remember.
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October 2022 by Doug Frey
This place is a clown show. Multiple visits, every time "our tire rotation guy called out sick today." another time, waiting in line while the employee who's supposed to meet customers just stood there texting. Don't waste your time. Spend a few extra bucks and go to an actual auto shop.
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September 2022 by Joe
i went there at first for wheel balancing, the mechanic discourage me to go through it and have a mechanic check first for other issues other than the wheels and tires. I did go to a mechanic who confirmed it was the tire that needed balancing. So I came back to walmart, but the mechanic refused me service due to lack of manpower, said to come back next day and try to be early. I did come back next day but said they are still lacking techs and my issue was not an emergency. I went back after 3 days because at I was having problem with my battery and still has warranty active. The tech directed me again to another location because they lack techs, and was told they prioritize oil change at that time. What a waste of my time going back in forth in this place. Will never use Walmart Auto Care again. I just want them to honor the battery warranty and my lifetime wheel balancing but no more new services from them.
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May 2022 by madella mosley
Order tires from Walmart online got a email stating to pick up. Arrive at store no one could find them got a phone call couple days later stating they found. Went into store this morning to have them install and no employee department close