-
June 2024 by Dawson
I was experiencing some SIM card issues. I walked in and was immediately welcomed over by Julian. His attentiveness and welcoming personality as well as his knowledge of how to fix it within a prompt manner has sold me on making this Verizon location the only one I’ll go to in the future for any problems, upgrades, or any other reason I will need to go for my phone.
-
June 2024 by John Skipper
The Verizon Wireless store provided excellent customer service with knowledgeable staff who patiently guided me through my options. The store had a wide selection and accessories, making it easy to find everything I needed in one place. Overall, satisfying experience for all my cellular needs.
-
June 2024 by Stephanie Annis
The Verizon Wireless store provided a seamless experience from start to finish. The staff was knowledgeable, friendly, and went above and beyond to assist me in finding the perfect plan and device for my needs. The store layout was organized, making it easy to browse through the latest smartphones and accessories. Overall, I highly recommend this Verizon Wireless store for anyone looking for excellent customer service and a wide selection of mobile options.
-
May 2024 by Jessica Moore
Genuinely kind and helpful every time. I’ve popped in with questions about my account and they’re always patient and take time with each customer. I wish all Verizon stores were this amazing! They’re all great but I’ve worked with Steven N. the most.
-
May 2024 by Ulysses Harris
Houston at the Titusville location provided me with a great experience. He is a keeper. Thank you
-
May 2024 by Jacy Dimina
I love this Verizon location in Titusville! Everyone is so nice, welcoming and helpful. They helped my grandma with her new Motorola phone. Best location!!
-
May 2024 by Maryann Marrotta Holt
went to the newly remodeled store in Titusville. whole new sales crew, too. went in just to get new weather widget. the agent was pushy, insisting i just needed an upgraded phone!THEN rearranged the apps on my phone the way HE thinks they SHLD b!! not happy! THEN suggested i didnt know HOW to use my phone!!! ENOUGH! was so upset i literally WALKED OUT of store!!! the set-up of customer seating was one on top of another...see and hear everyones business!! NO privacy! all in all...I will NEVER return to this store... with this group of agents!! not comfortable . not helpful at all!!
-
April 2024 by Lilianna Thomas
Called five times today looking for a new phone. Nobody answered.
-
April 2024 by Andre Houser El ™ (Ether Bara El)
Very bad experience sit and hour and a half just to fix my internet and check a price for an Apple Watch. Added the apple without my permission and jack my bill up from 200 to 400 insane. He was new worker did know nothing sad service.
-
March 2024 by Stormarie Rader
Beth was great!
-
March 2024 by Paul “Airborne” Titanup
My visit was quick. They addressed me as soon as I arrived. Older looking store without all of the bells and whistles at this location. Limited parking area.
-
February 2024 by Sandra Stanford
Steven offered us the VIP treatment as we entered the showroom. He didn’t disappoint. He is knowledgeable, kind and loves helping people. I highly recommend Steven and Verizon.
-
January 2024 by Jacob Galley
Great customer service. Very knowledgable.
-
January 2024 by glenn franklin
Had an issue with my ipad power port and took it to the Titusville store. Keith and Beth were very helpful in removing a piece of the power plug that broke off into my ipad. Ipad restored, powered up, all good, thanks again
-
January 2024 by travis palmer
The lady I dealt with was a a nice lady. But I was told when I upgraded my wife's phone that there was no wireless plan restrictions. Told when I traded my wife's phone in I'd get an 800 credit come to find out a couple months later that you did have to have a specific unlimited plan. And I'm paying pretty much full price for a phone. I didn't get anything in writing so it's my fault. SO HERES MY ADVICE IF YOU PURCHASE ANYTHING FROM THEM GET EVERYTHING THEY SAY IN WRITING. and no my bill said nothing about the trade INS unfortunately so my fault once again.
