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March 2024 by Lisa Graves
So my mother had an air mattress and while she was at a 5 day brake the bed got unplugged. We had some issues with the mattress and had them check it out as it was not working correctly. Derek came out to show us how to properly deal with the mattress if we had issues. He went above and beyond with his knowledge of how the mattress works, even showed us if the power went out what to do. I called to let the company know what awesome service he provided and said that he needed to be a trainer for them. I also said that they needed to give Derek a raise!!
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March 2024 by Bud Ayres
Liz helped me with the fitting of my CPAP and did a great job explaining everything.However, I’ve been trying to get my supplies refilled and I’ve tried numerous times and no-one answers the phone. This is very frustrating. They cannot be this busy this many days and different times of the day!!!
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February 2024 by Elizabeth Leib
Liz is amazing! Super helpful and easy to work with!
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February 2024 by Samara Palmer
Go see Ashley M she’s very helpful and knowledgeable for mobility!
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February 2024 by Robyn Hill
Ashley Meloy was very helpful with all my questions I was very pleased with the outcome I will always call Ashley for anything she is very professional!!
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January 2024 by Margaret Rhodes
Delivery and set up was great. Problem reaching them on the phone is a real issue.
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January 2024 by Kim
Wheelchair department NEVER answers the phone, also no voicemail…just rings and rings and rings. Horrible customer service.
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December 2023 by Patricia Quigley
Ashley was very helpful in beginning my plan for hospital bed at home after orthopedic surgery. Thank you, Ashley.
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November 2023 by John Wilber
Austin did a great job! He called ahead of time to let me know when he would be at my house and showed up on time. He explaining all of the CPAP equipment, how do use it, make adjustments, and who to call to answer my questions. Thumbs up!
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November 2023 by Justin C
The team at Sego's is 10 out of 10. We had an issue that all other companies we contacted could not resolve and they were able to find a resolution immediately... Very thankful for their knowledgeable staff.
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November 2023 by Mary Yiengst
I had the misfortune of getting caught in some insurance loop hence the term too many cooks in the kitchen spoil the soup … it’s been a whirlwind! 2 weeks ago in a Monday…. In fact it the 30th of October …I received a phone call that I didn’t want to answer but…. I took a deep breathe and THEN said hello.. to my utter shock it was this tenacious medical supply company that took a verbal lashing from me it of my pure frustration over a electric wheelchair I’ve been trying to get since April … once I was through running my mouth … they were just wanting to set a time to deliver this chair ! I swear I thought it was a joke and asked for them To come the following day.. I have a guard dog which always makes me nervous when people come by my home.. she hates to hear a knock at the door also… it sets a rage in her andi can never calm her down fast enough.. ANYWAYS I’m saying this b’cause I have a list that MUST be adhered to and this young man did everything precisely as I had asked so unknowingly I came from Outback a was stunned! His name is Chis “I”? Shows up with this chair ramps up my steps the carpet rolled out .. all I could do was cry .., I HATE asking for anything andi felt I’ve worked hard all my life tjis shouldn’t have been hard .. welcome to the world if I insurance! Anyways it felt like Christmas.. YES I said it.. anyways not a moment too soon.I was scheduled for surgery Thursday November 4th now here I sit feet up laid back writing a review to say th .. kindly, Mary Tinkman
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October 2023 by Kailee Davis
Anytime my Nanas doctor sends a Rx for equipment over, Segos states they never got the Rx. This happen with my late grandfather too. Doctors office confirms the faxes were sent but every-time we call Segos they state they “never got anything”. Tired of waiting months for NOONE to do their job. Idk how they have so many “good” reviews.
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October 2023 by Viktor Gravemoore
Tyler was a great help and very informative! Had a lot of questions and he answered them, great experience with the company would recommend!
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September 2023 by Margaret Hamler
I am very pleased with the helpful people, especially Brenda, in Titusville. She was relentless in obtaining Rx from our PCP IN
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August 2023 by R & K Boggs
I received my Electric Wheelchair 7/28/23 Angela and Chris Delivered it Angela was my medical supplie agent for the start I love that she never gave up on me Thank u
