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September 2024 by Clark Siford
Always quick and easy! The guys in the service department are top notch! Thank You!
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August 2024 by Katrina Richett
I really like the service department at Starling.
They try to get you in as soon as possible and everyone is very friendly.
I had a squeak in the rear area of my 23 Expedition and it was getting on my last nerve. I brought my car in for an oil change and put on the paperwork about the rear noise. When i came to pick up my vehicle the service manager said that one of the mechanics was set on finding my squeak and he did. It was a loose bracket. The noise is no longer in my ear. Great service. Thanks again.
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August 2024 by Sarah George
I drive from Orlando to Titusville for service. The guys are so friendly and accommodating. My past experience with oil changes at other dealers is anywhere from 2-4 hours with an appointment; Starling in and out in an hour. Also, sorry, but a big plus for me they speak English!! Will be taking my Toyota there as well. Definitely recommend!!
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August 2024 by Liz Cummings
Brad was very professional and knowledgeable about my car. He made the buying decision very easy for me.
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August 2024 by Todd Perez
Great customer service. Very friendly and knowledgeable staff.
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August 2024 by Jim
Car was covered with 3rd party extended warranty and Mike did an awesome job coordinating getting my car repaired. It was a major repair that required his expertise
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August 2024 by Wyatt Howie
I had my Lincoln in the dealership for repairs. Had to rent a car while waiting. Looking over the lot I fell in love with an Explorer. Bradley Sayre , salesman, helped me work out a deal. His communication skills are fantastic. He was diligent in his efforts. He came close to my trading request, lowered the msrp by 2k. He included $350 off for my rental and covered $800 for my Lincoln repair. The entire experience was actually enjoyable. Bradley treats you like a friend. I hope Starling realizes how much of asset they have. If you are looking for a vehicle I suggest you give Bradley Sayre a call. You won’t be disappointed.
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August 2024 by Ronald Williams
The service department has top notch employees. They are always kind and polite to the customers. And answer any question or questions you might have. I wouldn't trust my vehicle with anyone else. Another thing is that they don't try to sell you on something you don't need. Keep up the awesome job.
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August 2024 by Paul Dubosky
Straight forward, great experience with them so far
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August 2024 by Jonathan H
I found a used car on the Starling Ford (previously Ron Norris Ford) website that I was interested in. The salesperson, Brad, was super friendly and knowledgeable. He helped me check out the condition of the car and walked me through the vehicle history on CarFax. The paperwork process was efficient and low stress. Very honest pricing and they spelled everything out for me. Great experience!
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August 2024 by Jeremy Gunkle
Great experience, all the staff were very friendly and definitely helped me sit down and lay out all my options. Will be going back to this dealership specifically on the next one.
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August 2024 by Lisa Lane
The service department is always packed, however they worked my vehicle in after it was towed. I have had much better experiences with this dealership than the one in Orlando near me. Very nice people and pricing has always been fair.
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August 2024 by Steve Simek
Had a great experience at Sterling Ford to get my truck serviced. Very efficient, friendly staff, and quick service.
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August 2024 by Reagan Hurley
Michael Young - Excellent service advisor
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August 2024 by angelo missita
Wonderful place! Michael Young is who I spoke to. I explained my situation, as my f150 had been giving me issues on a drive from washington state back to FL. He was able to answer all my questions, he listened to me explain what I knew which is great because some shops may "yeah" you to death because until they do their inspection, your input may not mean anything. Here, it was all considered. I called my father right after this to boast about how awesome my mechanics were. They were able to give me a solid price estimate, work the best deal they could for me and give me advice which I so need. I would say if you have a any kids/Grandkids or children becoming young adults with their first cars/trucks, have them build a relationship here.
