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May 2024 by Binger Live
Went in to upgrade to the new iPhone 15 Pro Max, we arrived a bit later with only about an hour until the store was closing. Karolina helped us find the phone we were looking for and made it a very easy transition while also helping other customers simultaneously. She was professional, friendly, efficient, and knowledgeable. We were very pleased to have a streamlined experience in such a short amount of time. Thank you again!
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May 2024 by Maggie Favale
Karolina was very professional, polite, & had all the knowledge to fix my problems. Thank you
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April 2024 by Yi Bell
Service was very good, Brianna and Mya very nice, I will enjoy my metro service. Thank you
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April 2024 by Kevin Good
Mia, was the only employee there, took the time to make sure we had everything, extremely pleasant, the patience of an angel, Titusville not only needs more employees like this, but the world would be a better place with more people like Mia in it
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April 2024 by Victoria Tucker
Mya was very helpful and courteous. She is a good worker
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April 2024 by Robert Slattery
I came to upgrade my phone and I can't believe the kind and polite service I received from these girls. Thank you Brianna and Mya for all your help !
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April 2024 by Sean Middleton
This T-Mobile store practices deceptive and in my opinion fraudulent behavior. They will package hidden lines on your account so that when you cancel "all your services" they can and will continue to bill you and apply hidden fees. Just wanted to share my experience with the store, the employees, the manager and the company as a whole.
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March 2024 by Jose Anael Menbreno pinto
The best
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March 2024 by Gary C
excellent service, knowledgeable staff...
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January 2024 by Wanda Vargas caraballo
The customer service in this store omg the worse this lady's have a attitude problems
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January 2024 by Jennifer Newton
They didn't even try to help me said to try it at home on 611...shmm
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November 2023 by Elle Belle
I am very impressed with Ariana and Jacob! These young adults were very helpful, patient, professional and knowledgeable about products and services. The store got busy and I took a lot of their to assist me without being rude or disrespectful.
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September 2023 by Jennifer H.
If I could give zero stars I would!! Went to store Friday to pay a bill, my husband showed up 10-15 mins before closing and Layla refused to take his payment stating that they had already dropped the register. The manager Peyton was standing there in a Subway uniform allowing this to happen. My husband has been a metro customer for years but will be finding a new company because he has to have his phone for his joband as a result of her refusing to take his payment his phone was shut off and he lost his job. Will be following up with corporate and a lawyer to make sure something is done to these irresponsible, careless employees.
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September 2023 by Mark Fitzwater
This store is CLOSED!
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June 2023 by Elsa Flanagan
Phone finally cracked this morning the grandson dropped it at point zero and a spider web crack appeared and then everything was a blurry mess. Very helpful to stop and at least update an upgrade today !
