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March 2024 by James Darby
Professional and courteous team.
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February 2024 by Kevin&Veronica Pollock
We visit this store often, today’s experience was over the top! Rolinda was amazing! Thanks for everything!
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February 2024 by Gabriela Fernandez
Amazing service and going to get a beautiful graduation ring for me being a graduate
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February 2024 by K Z
Faith and Rolinda were wonderful, and kind & professional. Thank you ladies!
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January 2024 by Jessica Mentzer
I absolutely love kays
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January 2024 by Justin5 Schultheis
Knowledge and timely the customer service was on point!! Rolinda is a great
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January 2024 by Jennifer Knight
We walked in the store and immediately greeted by friendly, courteous employees. We were helped by Jennifer who stepped us through everything we need to know to get the perfect set of rings. Thank you so much!
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January 2024 by Madisson Cirio
Christ and Jen were amazing, super fast process. Would come again!
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December 2023 by Christopher Han
Never had to buy much jewelry before; but have had some great experience here and the sales people don’t seem to be pushy from my experience.I have also used them for various checkups on the jewelry and every time they keep track of it. They email and call when the pieces come back. This is such a great trait in a business
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December 2023 by guitarzFla
We stopped in over Thanksgiving weekend to get a ring (my grandmother's wedding ring) resized. Imagine our surprise when we found out it would cost $220!! Apparently you're now forced to "bundle" a resize with several other services - no choice on this. This comes down to greed, pure and simple, especially since this would've been a size smaller - meaning Kay's would be getting a small quantity of gold in addition to the money. This included what is normally done anyway after a resize - cleaning, check stones. No warranty on anything either.We wrote to corporate to voice our concerns since we've spent a lot of money with Kay's over the years. After getting a call back, we've decided to never patronize Kay's again. The smug attitude we got from corporate was the proverbial "straw"... "gee, sorry you feel that way". Took the ring to Kline's in Port St. John - $40 to resize. The service at Kline's was wonderful.
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December 2023 by Larry Baker
Came in to see if a bracelet was bought at Kay's. It was not, but the repairs needed were handled very efficiently and at a reasonable price.
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October 2023 by TK Batchelder
Excellent customer service!! I Showed up at closing time (I was unaware of their hours) but the gentleman took us in and checked my ring for me! So nice of you! That is going above and beyond! Thank you again for having great customer service. Highly recommend this store. They are kind and helpful. Overall Great experience:)
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October 2023 by Karrie Krell
I am a longtime customer of Kay jewelers. Rolinda is my lifelong sales rep, and I have actually followed her around too many stores that she has worked in. She is the best in the business and always directs me to the best options. The thing I love most about Kays is their trade-in program. You can’t beat the quality there and they stand behind their work.
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October 2023 by Mitch Fortner
This is a great store. Something for everyone.My wife and I have been shopping there for years collectively. The warranty is great and they will help find what you are looking to purchase. See Rolinda. She is awesome!!!
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October 2023 by Robby Robinson
I have purchased several pieces of jewelry at the Titusville store and Rolinda has always delivered the BEST sales experience for me. Rolinda does a great job at helping you select the jewelry piece and design you are looking for. She knows JEWELRY and I always appreciate her not pressuring me into buying something that I didn't want. I highly recommend you go and see Rolinda!