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December 2023 by Nancy. Williams
I cld & s/w MIMI who wz very friendly, courteous & knowledgeable about the FREE cell phs & mo fees when switching from another company!I will come into the store & select my NEW CELL AFTER getting a TFR PUN fromT-Mobilr!
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August 2023 by James Lianza
Manny the sales manager was by far the best representative for any company that I have dealt with in years. This was a very positive experience. He went above and beyond to make my experience a great one. I would recommend this Metro to all in the market for a new phone or service.
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August 2023 by Elizabeth Rodriguez
Went to store in Thonotosassa 9519 E. Fowler and taken care of by Manny and Scott. Excellent customer service, very knowledgeable and would definitely recommend.
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July 2023 by ED GILLIE
Having me drive to other stores 2 days in a row. Girl never came back to her store today. Finally got someone there 2 hours after my scheduled time. Took me an hour to drive home. Having me close tomorrow night...Too much bull when I was hired 9-3 mon-fri. its called taking advantage of me. I'm not driving store to store using my gas and my insurance without any compensation. I know behaviors too well to let this keep going, cuz as you can see a one time favor turned into 3 of them 3 days in a row. A good manager asks you, doesn't order you.
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June 2023 by M D
Went to check out a deal I saw online, the service I recieved was terrible, young lady had an attitude an young man seemed clueless.. no help at all tried to get me to make pay full price for the phone that was advertised at $99..
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March 2023 by Ashley Nicole
Door was closed/locked for 45 minutes between 2/3 pm today. Then suddenly a worker comes out from the back.
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November 2022 by Crystal Barnett
My husband and I both got new phones and new numbers... My husband is already having trouble with his phone!! I spent$322.23 and couldn't even get a complimentary screen protector... Smh
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August 2022 by Jay Stinnett
The Absolute Dumbest employees I've ever seen in a Metro store. Seriously the Lowest of I.Q. Not even sure how they get dressed for work in the morning.. I choose to leave and drive to a nearby store rather then deal with this remedial humans. And all I wanted to do was make a payment. Lol Save your self the trouble and drive 4 miles away to the other store. Trust in my words.
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December 2021 by Lisa Davis
I bought my phone from this location approximately 4 months ago. Im not a tech-savvy person but from the very beginning Faycel has been a Godsend! He is very professional and knowledgeable not only of the products/services he sells but has solved technical issues for me as well. I would not only recommend T-mobile but would recommend Faycel as your 'Go-to-guy'
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February 2021 by Kim Tucci
Simply the best!!! Thank you Metro !!!
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November 2020 by Jamie Allen
I had the best experience I've ever had purchasing our new phones! May and Tanysha we're very knowledgeable and friendly! We got 2 new phones with case's and screen protectors and a tablet all for $160 out the door. By far the BEST deal I've ever gotten at any phone company! May was fantastic! She deserves a raise! Lol. Thank you Metro!
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November 2020 by Ronald Allen
Got two phone from this store and it was the greatest experience buying phone I've had a long long. May and Tanysha were the best they had me in and out in no time and gave me a great deal on a tablet will be recommended my friends and family to go see theses lady's
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August 2020 by Jarrett Adam
?Do yourself a favor and go to another Metro store. The salespeople there know nothing about the phones they sell and, will lie and steal from you. Last month, I bought a phone from here for $87.00, with mandatory insurance, and when it broke I had to purchase another phone anyway because, i hadn't had insurance long enough...? Anyways, the phone they ended up selling me with a lesser quality phone for $100... Also, he setup my account as a completely different person somehow.. So, do yourself a favor and, go somewhere else.
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July 2020 by Adalys Grey
Excellent service! I would recommend 1000% great deals great phones ?
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April 2020 by Sandra Finley
He was a very good man and respectable person
