-
July 2024 by Josh Bailey
Amazing pharmacy!
-
July 2024 by D Bridges
Horrible place. This place needs to have everyone fired from the top down. It seriously has issues, whether it be an incompetent manager or workers that don't know the alphabet, this store is the worst ever. I have to use them with my insurance, otherwise I'd been gone longggggg ago.
-
June 2024 by Donna
Wellllll..customer service leaves alot to be desired at this Walgreens and it's not the first time. Requested refill 8am yesterday morning for blood thinner. Was told it would be ready today at 10. Went at 3pm. Rx not ready because they didn't have enough in stock for 30 day supply. No phone call or text to make me aware. The tech acted like it was an inconvenience for her to speak to us. She let us know if I needed it they could give me a supply until they got the remainder in...ummmm..obviously I need it..that's why I was at the pharmacy. 10 tabs was all they could provide. She made no eye contact, was short, rude and abrupt like it was my fault that they didn't stock the popular med. I had to go into the pharmacy to question why I only received a 30 day supply for a 90 days Rx. She seemed bothered yet again to have to speak to me and a male (who might have been the pharmacist) asked her "Do you want to switch? We should switch?" She definitely needed to switch because she was completely rude to me but sweet and candy to customers inside the pharmacy. He clarified the rxs and when I asked why I didn't receive a call or text regarding the Rx he couldn't explain. If you don't like your job perhaps you should seek employment elsewhere.
-
April 2024 by Beth Bryan
I would give it a 0 if I could. The pharmacy is the worst I have ever had the misfortune of using. Go somewhere else for your own sanity.
-
April 2024 by Joe Goguen
I have been with his pharmacy for a couple years now and every time I have a prescription, they never have it ready. I get text saying this ready I go to the store. It’s not ready. They say it’s gonna be ready by this time. I go back and it’s not ready. They don’t care they waste peoples time. They just don’t wanna do their jobs correctly. I’ve never seen a service place like this in my life I could go, but I don’t wanna waste time other than the fact that they are terrible.
-
April 2024 by Richard Delaney
Village Residents Beware: There is a systemic customer service issue with this pharmacy. I thought it was me the first few times I had issues (which is every single time) may just being from up north originally, but I have to tell you that the girls that work there are consistently rude, passive aggressive, unhelpful and condescending and refuse to lift a finger to go out of their way to help customers. The only helpful persons so far have been the pharmacist and the store manager. I don't like going that route, but they seem to be run by their staff. They clearly don't like people that live in the Villages for sure. If providing simple help like filling a prescription is too much to ask, then they need be fired and find some other kind of work like the DMV or maybe in the Winn-Dixie?
-
March 2024 by S B
Using this Walgreens has been a nightmare. The techs are very rude. Every month there is an issue refilling medications. I have to call several times. I now always ask for a Pharmacist even though I hate to bother them. They have seemed to be nicer and easier to deal with.
-
March 2024 by Ondra Thornton
The way the pharmacists act you would think they were forced to come to work. By far the Nastiest attitudes and very neglectful.
-
March 2024 by Miles Mattheus
Worst Pharmacy in the area. They will waste your time and do absolutely nothing to help you. Terrible staff.
-
January 2024 by Miguel Gomez
Customer service is awful. Online appointments are useless.
-
January 2024 by Patty Stiffler
The pharmacy does not even deserve one star. I was the first person in the store. The unpleasant person that took my info told me it would take 45 minutes.I told her I am really sick, she replied yea lol everyone is really sick.Then I waited to find out they do not have the medicine prescribed. I asked her if she could call another store to see if they have the medication. Both employees including the pharmacist said no, they can’t do that.Don’t waste your time. The staff is horrible, very rude and unprofessional.
-
December 2023 by Miguel Renier Gomez Sosa
Customer service is awful. Online appointments are useless.
-
October 2023 by Tray R
The store part of this Walgreens is exceptional. I’m always greeted at the door by the kind cashiers. The store is clean and stocked.I’m giving a 1 star because of the Pharmacy. Very unprofessional and rude. Clearly these workers need more training with customer service and pharmacy training. It seems like this has been an issue for a long time with nothing being done about it. Very disappointing.
-
October 2023 by cheryl bidwell
Worst pharmacy ever been too call in scripts in and there never ready don't call when they don't have just let you go out of way to find out they don't have always line
-
October 2023 by Danielle Saylor
Hands down the WORST pharmacy! Rude employees! Tell you they’re working on filling your script and it’ll be done in 30 min when in actuality they are out of the medication! Instead of notifying you they simply delete it out of their system or leave it unfilled! When you call, it’s easily a half hr hold time! I was on hold for about 40 min and it was nearing their standard lunch break @ 1:30, all of a sudden, after holding that long they switched the phones over and disconnected me. I had no choice but to go there and find out why these scripts weren’t being filled (after a 6 day wait). When I walked by the front register the manager was yapping loudly to another employee about the “donkey” customer she just had and he could go pound sand. Absolutely horrible!
