Publix Super Market at Grand Traverse Plaza is a well-maintained and friendly grocery store that offers a wide selection of high-quality products. Customers appreciate the clean, organized environment and the helpful, kind associates who are always willing to assist. The store features an extensive bakery, delicatessen, floral department, and a drive-thru pharmacy, making shopping convenient and efficient. The bakery is praised for its exceptional wedding cakes, which are elegant, detailed, and delicious, often exceeding customer expectations. The seafood is sustainably sourced, and the produce is fresh and local. While some items like sushi may have minor issues, overall, the quality remains high. The store also offers online purchasing and delivery options. Customers highlight the friendly service, especially the sincerity and kindness of staff members, making shopping a pleasant experience. Although not the cheapest, it is considered the best supermarket chain in the area, providing a full-service grocery experience with a welcoming atmosphere.
Beautiful store and great customer service, recommend this store
June 2025
“Very pleasant bag boy (Andrew?)—a tall, respectful, and hardworking young man. What stood out most was his sincerity and the genuine kindness he showed. He seems like a truly good-hearted person. A real asset to your team.”
May 2025
Very clean and organized, friendly staff, great BoGos, when lines get long they immediately add cashiers. Great job!
