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January 2024 by Marge & Mike Alder
Pharmacy staff very professional and attentive. We’ve had nothing but wonderful service.
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November 2023 by John Campbell
I recently visited the CVS on 466 in The Villages for a seasonal flu shot on a Sunday, and my experience was nothing short of excellent. The standout factor of my visit was the outstanding service provided by Bethanne Wilson, NP.When I walked in, Bethanne greeted me with a warm and friendly demeanor, immediately putting me at ease. Her professionalism was evident as she carefully explained each step of the process, ensuring that I felt informed and comfortable throughout the procedure.Bethanne's expertise was apparent, and I appreciated her attention to detail. She answered my questions clearly, demonstrating a deep knowledge of the flu shot and its importance. It was evident that she takes pride in her work and genuinely cares about the well-being of her patients.
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October 2023 by Julie Sudduth
Very helpful staff
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August 2023 by Heather Murphy
Rudest pharmacy associates...they were doing alright for awhile but looks like they changed them all out and right back to their nastiness.
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August 2023 by Google user
Rudest pharmacy associates...they were doing alright for awhile but looks like they changed them all out and right back to their nastiness.
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June 2023 by Jennifer C.
Buyer, beware!!I used to have good luck at CVS pharmacy. I always use the app to fill prescriptions and pay for them. My husband was picking up one prescription that I had already paid for and the clerk filled another that I had not wanted. He wasn't sure if I needed it or not and wanted to be on the safe side by picking it up. He was charged $80 when i usually pay four dollars. He went back within a few days trying to figure out why this had happened and they told him there was nothing they could do. I called and they said they could have swapped it out for a different plan like good RX and it would've only been $25 but it had to have been done within two weeks. Unfortunately it is now past that time, and they will not do anything. very disappointing that they would not support their customers and would happily charge $80 for something that is normally four dollars and not take responsibility for what their employees are telling their customers. Very disappointing.Walgreens assists their customers by making suggestions when they pick up their prescriptions and the cost seems out of line. CVS obviously does not do that as the manager Phuong told me today.Please be aware and consider using Walgreens if you are able.
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February 2023 by Jessica Leyda
Super fast and friendly for as busy as they are.
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January 2023 by Debra Hebert-Kabat
Awesome service at the Pharmacy counter at CVS on rte-466 Florida. Pharmacy technician patient and friendly. Helpful with suggesting solutions to my issue.
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December 2022 by Mauro Scop
The pharmacy is fine, but bring back the cashiers. I hate the check out kiosks. They constantly gam up and i need to get help anyway. Good luck finding things. Today the melatonin and sleep aida were in three different places.
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May 2022 by Renee Panarese
Always great service
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July 2021 by Jodi K.
Worst customer service experience I've ever had! I stopped through CVS on CR466 to pick up some things for my mother who lives nearby. The cashier was LOVELY! She was very patiently helping her customer, so I decided to be patient and wait. No Problem! More customers came, so she reminded us there were self checkout kiosks available. None of us took her up on the offer. I didn't wish to use the self checkout. I have no idea why no one else did. Maybe they, too decided to patiently wait. All was well. Things were about to move along anyway.Next thing I know, some guy I have never seen is grabbing my items and putting them through the self check process. I tried to explain that if I wanted to, I was fully capable of doing that myself, but he rudely interrupted with his demands that I use this machine as he made a scene by grabbing my items. I felt very intimidated and abused.I should have left, but instead I checked out with shaking hands. Being unprepared for self check out I did not have my wallet handy so when I set my backpack down to fetch it, the machine it malfunctioned. Loooooooooong sad story short, all the people who were behind me checked out before the machine worked again. I should have just left but my mother needed her medicine.I am shaking as I write this because if this man had treated my mother this way, I'm not sure what I'd do! I went back to lodge a complaint in person. He has no business serving the public especially in a 55 and over community. He was completely unrepentant today and blamed "corporate"when I went back to speak to the manager because UNFORTUNATELY, he is the manager! Can you believe it? Avoid this store.
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May 2021 by Drama Me (Synthetic)
Great store
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April 2021 by Theresa T.
I came here for Pfizer vaccine. Made appointment on line. When I came to the store there was a lady at the door to check me in and direct me to the vaccination area. I was taken in immediately and lady gave me my shot it was painless. I sat in the wating area 15 minutes. What impressed me was they had a young lady observing the people in the area looking for side effects. They are a well oiled machine here
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February 2021 by Elizabeth K.
I am absolutely disgusted with the customer service the pharmacy provided my Mom. She asked for some assistance with the covid testing and she was yelled at by an employee. I am beyond upset that a CVS employee treated my mom that way especially during a pandemic when things are already tough. If I lived in the area I would go directly to the CVS to file a complaint with the Manager.
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December 2017 by KIMBERLY Kennedy
Great se2