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July 2022 by nicole miller
Well I moving Florida The Villages . My parents have bank with them for years . I look at banks in Mid West area . I am with GateCity . They take away overdrafts, no ATM fees at all where ever I go even if charge at ATM your are reimbursed in your account the 3 to 2 dollar fee the next day . Most big banks are hard get personal note loans with . As they not help with parents Mortgage or personal loans much . But my Parents say you guys are very friendly Sandra and Roy Miller . I hope I will have good experience with you guys ! I going give you guys a shot just because my parents say you helpful and kind . Times are rough right now with inflation . I believe banks should be working with customers in fact care to have better turn outcome in ling run for both parties. That’s what makes good bank and keeps people coming back because the remember that forever. That what kept me at Gateway Bank for 20 years. So hope I will feel same way here.
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December 2021 by EyeoftheValley
Very friendly and helpful associates at this location even if you do not have an account with them. Thank you and looking forward to transferring my accounts to Citizens First Bank. Highly recommend you stop by to check it out.
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October 2021 by Bud Morrison
Friendly staff. Convenient hours.
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September 2021 by Sara Winters
Very disappointed with lady who sets up new accounts. Shes like 80 yrs old grey hair.She had very bad opinion of me soon as she saw me sit at her desk. Looked me up and down as if i were scum of earth. Shame on her disposition. I feel she needs to stay home and be snooty.I decided to take my business elsewhere. Very un welcoming .Hire a young person who needs to work. Not a 80 yr oldVery sad .#very disappointed
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April 2021 by Kay Holler
Angie was very patient and helpful!
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April 2021 by Maddie Fobrook
Just ok
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November 2020 by Karen Palazzo
Every time I have ever called or stopped in, the staff has been exceptional, in helping me with my needs!
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July 2020 by Lori Hall
It was a pleasure to have recently worked with Marci Duke. What an amazing, highly professional, organized and extremely competent woman! It is so very refreshing to come across someone who represents the company she works for so well with such high integrity and grace. She is a rare gem! Citizens First is very blessed to have her as an employee!
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July 2020 by Francis B.
Worst service ever...they don't know what it takes to be a neighborhood bank. I wouldn't bring my change there for dollars nevermind depositing anything.....They found my fathers key to his safety deposit box in their parking lot and because he is in a wheelchair with a broken foot, he asked me to retrieve it. And even though we share the exact same name, license provided mind you, they still denied turning it over. So, I guess I will send the poor guy with the broken foot up there. Good job bank....please call the house if and when you would like to apologize.I would give them no stars if that was possible....
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May 2018 by Mary-Alice Wildasin
Closed all together on Saturdays?? Not impressed!
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January 2017 by Tyson Davis
Very slow. can spend 20 mins in the drive thru. Are friendly but rediculously slow.
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July 2016 by Pat Crowe
Always a pleasure they are professional at all times
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June 2016 by eddie wright
Great!
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September 2015 by Gregory Smith
Assistant manager, Maria Paledeno is very rude.