-
July 2024 by L- Anderson
Love this location the entire staff is amazing! Jacquelyn, Rick and the entire staff are always ready to assist. Jacquelyn is always ready to serve she goes above and beyond to make sure each of her customers are served. Mr. Rick always takes the time to make sure he's giving you what you need. Keep up the great job guys.
-
June 2024 by Karen Foreman
I went to the one on Busch bld.6326.they was great I have a handicapped son could not go in they came out to help me and the team work is great here.thank you
-
June 2024 by Miguel Collazo
Amazing customer service. It's a shame I did not get the name of the lady that helped me but she was super nice and helped me testing my battery and alternator and suggested fixes. 10/10 recommend going to this location.
-
June 2024 by Anthony Jackson
The lady manager on did not want to help me, she brushed me off, very poor customer service skills very poor attitude dealing with customers, I went down the street to 1830 Busch. I was welcomed coming in and they helped me resolved my warranty issue and i received the new battery and I was on my way.. this location sucks she needs to really get in the zone!!!
-
June 2024 by Dana Quinn
I went in and asked for help and the guy barely knew anything. I asked to speak to someone else even a manager and the guy refused to let me talk to anyone else claiming that there was nothing he could do to help me and everyone else will say the same thing. Then I asked if someone could come and look at my car and he proceeded outside barely looking at it saying I had to go to a dealership. I wish people didn't work just to work and knew what they were talking about especially when it comes to cars.
-
June 2024 by Raymond Lowe III
Helpful staff
-
May 2024 by Summer Dean
Jakey was super sweet and was very patient with me, for sure my go to auto zone now. Everyone was so sweet and bubbly!!
-
May 2024 by Andrea Pace
I came in to get oil and the whole team was extremely friendly and helpful! Seeing my short stature, the manager Jackie even put the oil in my truck for me!!! Thank you so much!!!
-
May 2024 by Saudah Alladin
Extremely happy this is my local auto zone! The staff were all very informed, helpful, and efficient. Mike and Jacklyn helped us get everything we needed and were great at showing us all of our options.
-
May 2024 by Jaime Alonso
Not recommended, I carry the filter in my hand, I give him the model of the car and he cannot find it. But I still didn't know how to write on the Honda PC
-
May 2024 by Tammy Gardner
5/17/2024, I went to the Autozone at 5143 E. Bush Blvd, Tampa, FL to get a brake light for my Nissan Rogue. I was met immediately by the store manager Jackie who looked up the part number and went to get if off the shelf. After my purchase, I mentioned that I didn't know how to replace it, Jackie offered to do it for me right then. We went outside in the 90 + heat and she replaced the bulb for me and checked to make sure it worked before putting the parts back on. I never expected to get help with replacing the part at the store, but I am sure happy that I stopped and met the very nice manager, Jackie who went above and beyond to assist me. Thank you so much Jackie for your help, you customer service skills are outstanding.
-
April 2024 by Luis Capellan
In all my life working in retail and or shopping for any store, i had never received customer service like i received at store #6326. I was already having a very bad day when my car alternator needed replacement. I was begging that my car could at least make it to the store without it shutting off. I had previously spoken to the store manager Mike about needing an alternator and he had told me there was one in stock. He had set it aside for me until i got there when the store opened. As a kind gesture i brought the team a dozen donuts. Mike gave me a lifetime warranty on the alternator as well as gave me a few discounts. This made me smile and i thanked him very much for it. I was explaining to him that i was going to pay someone to change the alternator for me but i wasn’t sure if my car would even make it there. He took a look at my car and told me that the job is very easy and should only take no more than 30 mins. I jokingly said “If you guide me on how to do this i’ll buy you lunch haha”. He did not hesitate in helping me. This man came back from the store with his own tools and showed me exactly what to do. We were laughing, struggling, and learning about each other. He was having funny interactions with his co-workers. You can tell he had a lot of chemistry with all his employees. I feel terrible for not remembering the Vietnamese employees name but he also brought out some tools and helped us out. Jackie was incredibly nice and amazing, i loved how comfortable she looked working there. I ended up coming back with a french vanilla hot coffee as a thank you for her amazing customer service. I have been living in florida for 2 years, and i have been feeling homesick for a long time. That day was my first time feeling like i was home interacting with my family. It was the greatest gift those people could have ever given me. Thank you so much Autozone, every single store should learn from store #6326 on how to go above and beyond with their customers. I will never go to another auto parts store for my car needs ever again. Thanks to Mike and his team, i will only go to Autozone.
-
April 2024 by Nora Adegbolagun
Thanks to Kenny and Maribel what could have been a bad day turned into an amazing experience. They were both knowledge and kind helping me find the right oil for my car, testing my battery, and then replacing it. If you are ever in need of assistance with your car they are definitely the people to see.
-
April 2024 by Mehdi Abukhdair
We were waiting for 30 minutes just to get service one employee was helping a customer outside we already ordered and paid online we just needed to pick up and we were being ignored as if they didn't see the line building up
-
April 2024 by Colombia Ace
Best Auto Zone in TAMPA! Shout Out to Alvin!!