“Matthew was very helpful, personable, and professional when he was assisting me. I thought I was going to wait an hour until someone can help me with my situation in which I was fine with waiting. But Matthew was effectively strategic by finding another rep to take over his place so that I could receive his assistance quicker. It was unfortunate to hear that half the staff was sick, which is why service was slow. I could understand that. But for me, Matthew's service was above and beyond with customer service with just half of the staff being present at work. Excellent service!”
“Matthew was very helpful, personable, and professional when he was assisting me. I thought I was going to wait an hour until someone can help me with my situation in which I was fine with waiting. But Matthew was effectively strategic by finding another rep to take over his place so that I could receive his assistance quicker. It was unfortunate to hear that half the staff was sick, which is why service was slow. I could understand that. But for me, Matthew's service was above and beyond with customer service with just half of the staff being present at work. Excellent service!”