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December 2023 by Disc Ount
Shelby is pathetic. They do not care about your problems. I do believe you were in claims, b1tch.
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October 2023 by Russ Horn
Drive thru has been closed for weeks. Took me 40 minutes to get someone to answer the phone, and when I did get through to them they couldn’t tell me how much longer it would be closed. I will probably just close my my account
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August 2023 by Terry Powell
Absolutely no customer service. Why is it no one can ever answer their phone?
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May 2023 by Justin
Slow. On the last three occasions that I've been here I've waited in line for an extended period. They only ever have one teller on duty. If you have anything else to do after the bank, you're going to be late for it.
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May 2023 by Ray Taylor
Sweet staff but my wife in the bank line at least 20mins each week very frustrating on the drive thru..?
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December 2022 by dinah gatewood
People are rude and I paid some bills on the fifth. They did not send the payment out until Friday the ninth four days later they made my bills, late I have never heard of such a thing. I have a new account but I won’t do anymore worse bank I’ve ever dealt with.
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October 2022 by Sean Tuff
I sat in line for almost 45 minutes only to be told it would be a moment . That moment turned into almost 20 minutes. This is bank is definitely not for the younger crowd
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October 2022 by Greg Williams
Most of them are rude at this branch,.. Even the manager... The Leesburg location Rocks !!!! They are excellent....
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July 2022 by SmokeMaster Vision
ATM is always down on weekends. Must not like having to deal with ATM deposits on Monday morning.
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June 2022 by akid4ever
Kristen, the teller, was extremely rude after I waited 20 mins to cash my check. Wells Fargo seems to hire anyone these days.
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May 2022 by Vett Bruton
Local Banking ? and ?atm needs, location is excellent.
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March 2022 by Pierre Dizzle
Ridiculous experience, this branch is always closed which is very unacceptable!! Why isn’t Wells Fargo HQ doing anything?
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December 2021 by Carl Lazlowe
My favorite place to bank, great people great service !
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November 2021 by Meg
The branch closest to me was swamped so I decided to drive to this one. I was a little hesitant due ti the reviews but they were actually super nice! Maybe it’s the morning shift, as I went at 10:30, but the employees were polite, knew the customers ahead of me by name, and were talking about thanksgiving plans. No issues here!
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October 2021 by Ranger 352
This branch is absolutely the worst Wells Fargo around. You will get horrible service and be required to jump through hoops to get YOUR money. If you do not jump through these hoops they will argue with you and refuse to complete your transaction. From here on out I will drive to Mount Dora or Leesburg instead. I would give them 0 stars if I was able to. Poor Poor Service and customer service. On the positive side the ATM works how it should.... now to get the employees to do the same.
