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February 2024 by Jairo Gonzalez
Magnificent attention
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February 2024 by Robin Steinman
The best T-Mobile in the area! Ryan and his crew go above and beyond in the customer service department. Wouldn't go anywhere else!
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February 2024 by Michael Scheinfeld
Manager, not friendly.
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February 2024 by Golden Aldi
The store in Tavares was 1000% better than the one in Mount Dora. Friendly and competent, unlike Mount Dora’s location. I’m surprised the owners haven’t fired the managers there.
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December 2023 by Jenn M.
This is the only T-Mobile store that I will visit. I seldom have to go, but when I do Ms. Fran is the absolute BEST when she is working this location. A few months ago I had to have Trisha assist me with backing up my phone. Despite the minor issues she was having she also gave excellent customer service and is very knowledgeable. The store is clean, the employees welcomes everyone when they come through the door and will advise they will be with you shortly. If you lack having patience, I highly recommend that you avoid visiting during peak hours.
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December 2023 by Marc Kappel
We had to remove international calling on our sons phone and Joel was immediately available, very happy to serve and got us taken care of in less than 5 minutes! Great experience with T-Mobile
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November 2023 by Vic DeVore
I recently visited this store, and the staff was exceptionally friendly, professional and patient with my questions. I highly recommended this store. They are very knowledgeable with all the various rate plans and promotions, and they may even be able to get you more than you initially thought.
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November 2023 by Informed Williamson
Trisha and John and the other guys whom I don't know their names, are all amazing! I've been coming to this store for over a year. They are great and so helpful. They really care. I purposefully drive a little farther to come to this store vs the store that's closest to my home.
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November 2023 by B Thompson
The T-Mobile team at the Tavares location always go above and beyond to assist their existing and new customers. Whether buying new equipment or I always prefer to come into this location or call.
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September 2023 by Charlie Moon
Awesome staff they are very knowledgeable and get stuff done in a timely manner
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July 2023 by Judith Ellison
The service was awesome, they were patient explaining everything about my new phone, even though I had purchased at a different store. Would give a higher rating if I could.
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July 2023 by Jennifer Berry
Kenny K. went above and beyond to help me get my reimbursement from Verizon. He is a very nice, friendly, and polite young man.
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June 2023 by Meta McCarthy
I can't say enough about the team in the Tavares Florida location. I'm a senior and not really into electronics. So I go to this T-Mobile store. The team listens to my problem, fixes my problem and I go on my way not feeling like a complete idiot.There are other T-Mobile's in the area but MY Tavares location is the most welcoming.
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April 2023 by Peter L.
I have never had a good experience in a T-Mobile store until now. We were greeted when we entered, the entire staff was helpful and knowledgeable. They helped us with our issues, answered questions, made recommendations and were just spot on. I wouldn't walk into another T-Mobile store. It's further away for us but worth the trip.
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April 2023 by Anne Sheraka
Have been a T-Mobile customer for nearly 23 years, always using an Android. My generous kids gave me an iPad for Christmas. Decided upgrading to an iPhone would make the transition easier. My feeble attempts to keep up with the rapid development of different technologies with new changes coming too quickly has been difficult for this Senior Citizen! Was sooo ready many days to throw in the towel! Were it not for the awesome patience and dedicated expert assistance of my Customer Service crew, I surely would have given up long ago! Still on a learning curve and they still welcome me with a smile to address each issue when I darken their open door. My thanks and gratitude to Trisha, Kenny, and Fran for helping this Golden Girl stretch and continue growing my technical skills. ????KUDOS? Sincerely, Anne Sheraka