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February 2024 by robert mead
They didn't kill my dog Max and they were very nice and professional.
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February 2024 by Jason Kelly
Very friendly and helpful staff, clean environment for both the animals and humans! Never been to an animal shelter or have to retrieve a friend's pet, larger than I expected it to be.
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February 2024 by Robert Spenceley
Wonderful
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February 2024 by Tommy Whatley
For those who don't know, you have to make an appointment to drop off an animal.
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February 2024 by Astrid
Is a non animal kill shelter, but wouldn't take a dog and told me to euthanize it.
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February 2024 by Cynthia R
They need to except more cats ?. It's ridiculous how big this place is and the tax dollars that paid to improve it but yet they turn away cats everyday that need a home instead they tell you to just leave them on the streets unless they're injured. Even then they will pick up the cat for 24 hours and then just drop it back where they found it not knowing if somebody is going to care for them or feed them. They just don't care about the cats. Very disappointed in this supposed shelter. I believe lake county should get together and make this place do their job for the animals because they just don't care.
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February 2024 by Connie Glover
They are very selective of the pets they take in. A gentleman was bringing a dog in and they told him no they were too busy although no staff were helping customers. Guests were not allowed to touch the animals unless they were adopting them. It was heartbreaking and I will not be back. Very hard to see.
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February 2024 by Kate
Love the new place. Everyone was helpful. Got a new kitty ?❤️❤️
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February 2024 by Gracieuse Toussaint
I love this place. They really care about the animals.
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January 2024 by Jeff Welch
After losing two dogs to old age this year, I visited a shelter to adopt a new companion. Yesterday, I filled out information on an iPad, received a sticker for my shirt, and went outside to look at all the dogs in person. A young girl promptly told me I couldn't directly look at them, insisting I rely on pictures and ask to see specific dogs. I expressed my preference to assess temperament in person. Frustrated, I removed my badge, intending to leave. In a snarky tone, she remarked, "The trashcan is inside." I believe the situation could have been handled better. There were no signs prohibiting public entry, and both the staff and rules should recognize the importance of treating potential adopters with respect.
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January 2024 by Ivan Pena
Very good clean place staff friendly and loving for the animals
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January 2024 by Hermon James
This is a great place to find a pet to add to your home. Friendly atmosphere. We found ours here.
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January 2024 by Lisa Waugh
The video just posted was a my big girl Scooby and her boyfriend Oreo who was lost this past week and Umatilla at the Dollar General across from the Baptist Church on 19
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January 2024 by Len Vancleave
A NO KILL ShelterAdopt don't shop...
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January 2024 by Somar Leirbag
We can hear you when you pick up the phone to hang up and stop the phone from ringing. Maybe try disconnecting the cord next time?
