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April 2024 by Matthew Bernstein
Called earlier to ask if they had a bait. Female employee said she does have it in stock. I told her I’ll see her tomorrow morning. She said ok. Tomorrow is Sunday and they are closed on Sundays. She didn’t even tell me they were closed. By the time I checked their hours they were closed. Now I can’t go fishing tomorrow.
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April 2024 by Chapo Escobar
I must say , This here is my first time at an ace hardware. I did not want to go to big store. Desiray was very helpful and she got me everything I needed on my list. She mixed my paint and color matched it perfeckt along with getting me some plants to put together a project for my wife. Ace is the place and I will be back thanks to her awesome customer service. Oh don’t let me forget the cashiers was very nice and full of sunshine. Thank you Ace Carters
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February 2024 by Matt Wrenn
Was looking for hanging wire for a picture. This store has been rearranged in the last year and things are much harder to locate than before. The first associate must have been new because they didn’t know where picture wire was and proceeded to ask other associates on her headset for help. She couldn’t understand because she said everyone was talking over each other. After being directed to the main isle with her to find someone else another man from the back approached and said very aggressively we’re picture items were located. This is where the interaction went south quick. I came into this ACE HARDWARE with a very specific item I was looking for. These associates need to listen to what is being asked. I never asked where the picture framing items were I specifically asked where the wire was. Instead of walking me to the wire the male associate flared their arms in the way of the items refusing to help me locate it. When I asked him what his problem was he just walked away. That led to about a 5 minute’s conversation with the manager who has personally helped me locate items before. He agreed that the integration shouldn’t have happened and apologized. I informed him I would be leaving a review. Most of the associates of this store have great customer service skills but good luck if you get a bad one. I do my best to support local but from now on I’ll just buy anything I would buy from ACE from AMAZON instead. Cheaper than ACE and NO PROBLEMS.
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January 2024 by Vic Koester
Went to get supplies to replace a stove vent that broke at my Dads house. Had everything I needed and were very nice folks. Would highly recommend for a quick visit for your project needs.
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January 2024 by Tom Larsen (Mr. Tom)
Well organized, clean, well stocked,friendly environment.
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January 2024 by Robert Morgan
Customer service is awesome nice people and help you get what you need thank you
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December 2023 by Colleen Saxton
The staff was very knowledgeable and helpful.
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December 2023 by John Walden
Well stocked hardware store. Items are easy to find.
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December 2023 by Allen McLean
Good store, but as a smaller ACE, doesn't have as much as the bigger stores.
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December 2023 by Brian Rosendaul
Very helpful, super clean store and ALWAYS stocked.. Definitely my go to destination for hardware items!!
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November 2023 by Elizabeth Jackson
Every sales person stays busy but as soon as you have a question, they help you immediately.
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November 2023 by Roger Shaw
Great place for that quick stop for the out of the ordinary items. Friendly staff
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October 2023 by Barbara Jean Freseman
Helpful, nice people. Had what I needed. They pointed it out for me.thank you.
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October 2023 by Beth Pritchard
So much easier to shop and find assistance than the Big Box Stores.
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August 2023 by Susan Mitchell
Friendly and courteous staff. Clean restrooms. I haven't taken Plumbing 101, yet they help me find everything I need for my husband's plumbing business.