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January 2024 by Hassan Akbari
Darcy and the team are just absolutely phenomenal. I gave them our Volvo XC60 for rear bumper repairs and the process could not have been smoother. Giving the vehicle took about 5 min, I quickly received an estimate for the damages, I got constant updates about the progress, and wow was the result perfect! Every step of the way, everyone was absolutely fantastic. They also handled a lot with the insurance company, which was stellar. It really was a give it and forget it situation until the car was all done. Thank you all so much for a wonderful experience!
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January 2024 by Robert Fumo
Darcey was a pleasure to work with took great care of my car and it looks amazing
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January 2024 by Deborah Chee
Thank you to Bill, Lisa, Jackie, and the entire team behind the scenes for everything you all have done to make Florence M's vehicle whole again!You guys went over the top ?
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January 2024 by Marilyn Grimaldi
We are so satisfied with the workmenship and courtesy of our service person Bill. Ferman always kept us informed on the progress of the repairs on our car.
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November 2023 by Lisa Fuller
They were wonderful! They kept me posted with the process and did a wonderful job!!
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November 2023 by Alexandra Rossano
I was in a car accident about a little over a month ago. My car was towed to this collision center. The service was fast, I was able to get my car rather quickly. Steve and his front staff were so helpful and kind. I called a million times and they never once seemed annoyed with me. The day I picked my car up the front staff stayed a little after they closed to wait for me since I hit some traffic on the way up. She was the absolute sweetest person I ever met. You can tell she loves her job. I would take my car here again if I needed anything fixed. As for my car ….. it’s perfect. Thank you so much to Steve and all the staff for doing such an amazing job through this entire process!!!
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October 2023 by Jeff Salliotte
Great experience all the way around! Great people to work with. In todays world where customer service seems to be a thing of the past it’s refreshing to know there are still places and people out there that do care about the service they deliver. Darcey is one of those people.Service: Body & Trim
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October 2023 by Rhonda W.
I have been a customer for many years, with 3 different cars, and have had awesome experiences and very professional restoration to perfection after life's little mishaps. Shout out to Guest Relations Manager Bill L., for his incredible customer service. I always call and make my appointments with him, as he knows the best way to handle whatever needs to be done, and makes sure I am completely satisfied. Thanks, Bill! I hope I do not need you, but am glad you are there for me when I do!Services: Painting
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October 2023 by stephanie ramos
Was in accident and used the collision center here. Great experience, they were very kind and did a great job!! Thank you!!Services: Painting
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October 2023 by Malysa Marrero
Great work and super customer friendly. Communication throught the process was excellent as far as explanation, expectations, and updates. Darcy and Lisa are absolutely wonderful!Services: Painting
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October 2023 by Kim Anderson
Darcy and Lisa were so helpful and considerate. They provided clear details on what they were doing with the car and provided good status on the completion. Fantastic experience during a rough time for me
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October 2023 by Theresa Helfrich
Steve at Ferman was great!! Thank you so much for the friendly and super speedy service! My truck looks great!! And a special thank you to the ladies in the office too! Super friendly and extremely helpful! I would definitely recommend!Service: Body & Trim
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September 2023 by Cynthia Clakre
Darcy and the rest of the team worked nonstop to get it back to us in a timely manner. The service team truly did an excellent job. It looks brand new, and Darcy was there every step of the way, letting us know the progress and how soon it would be completed.. great experience with all the staff at Freeman would highly recommendServices: Painting
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September 2023 by Christopher Taft
Darcy and the whole staff were so friendly and went above and beyond to make sure that our vehicle was taken care of in a timely manner. Able to get our car before the weekend even when it was a tight deadline.Darcy’s calls to keep me updated on our vehicle were always welcoming and kept us at ease THANK YOU SO MUCH YOU GUYS ROCK?Services: Painting
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September 2023 by Austin Raszkowski
BEWARE:They didn't seal the driver door properly and now moisture builds up in the interior whenever it rains. The door handle was also put back on poorly and is no where near flush. Attempted to reach out but they claim not to have any information on my vehicle!
