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February 2024 by Carlos Galban Borroto
I will start by saying that I got a premium membership in January 2024. Membership that guaranteed me to be able to end my contact whenever I wanted. However, today, February 8, 2024, I arrived at the Gim to cancel my membership and they told me that in order to cancel they have to charge me 28.99 corresponding to a payment that is generated on February 15, something totally illogical, since I am making the request cancellation on the 8th, a week before the next payment (February 15), making it clear that they are withholding that payment against my will. It's frustrating, I invite you to look for another option because it really doesn't make sense to be premium in this Gim. I will make something very clear, I did not verbally attack anyone. You lie (Tim) You were smiling at me and I asked you to have a serious conversation, for me it is not at all pleasant or funny that you charge me an amount unnecessarily, I insist you lie and try to balance the scale in your please when you know perfectly well that your acting is not professionalI will start by saying that I got a premium membership in January 2024. Membership that guaranteed me to be able to end my contact whenever I wanted. However, today, February 8, 2024, I arrived at the Gim to cancel my membership and they told me that in order to cancel they have to charge me 28.99 corresponding to a payment that is generated on February 15, something totally illogical, since I am making the request cancellation on the 8th, a week before the next payment (February 15), making it clear that they are withholding that payment against my will. It's frustrating, I invite you to look for another option because it truly makes no sense to be premium in this Gim. I will make something very clear, I did not verbally attack anyone. You lie (Tim) You were smiling at me and I asked you to have a serious conversation, for me it is not at all pleasant or funny that you charge me an amount unnecessarily, I insist you lie and try to balance the scale in your favor when you know perfectly well that your acting is not professional
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February 2024 by Robert Owens
I was a member here several years ago and loved the facilities, but after hearing from a friend who was recently given the run around by the owner while trying to cancel, I feel compelled to leave a little warning. This is a great, inexpensive gym, but BEWARE when you attempt to cancel. It took me months of frustration and fees to finally get my membership cancelled, read the stipulations of the contract very carefully and continue to follow up with the very kind and helpful gym staff (not the owner) until they stop charging your account. Great gym, but I recommend avoiding a contract if you can. I wish I had just signed up with one of the bigger brand name gyms down the road to avoid all the hassle.EDIT: Quick edit to clarify that this was not only my friend's experience, but mine as well. I actually had several phone conversations about my membership at the time and you were just as curt and condescending over the phone as you are in your responses to your negative reviews. I enjoyed my time in your gym, but the time spent trying to get out of it was enough to sour my overall experience. Sorry it seems this aspect of the gym has not changed.
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February 2024 by Season McMillian
Love this gym. Great weights, equipment, and so many treadmills. It’s meticulously clean, which I appreciate. The staff are so nice too. I really appreciate that it’s not over crowded. Great price also. I do wish they were open a little later on Saturdays and Sundays, but it’s still a 5 star in my opinion and I just switch up my routine a bit.
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January 2024 by Abel Valdés
It is a very quiet gym with pleasant staff, they serve you without problems, it has enough equipment for everyone, the place is clean and is maintained in a comfortable and air-conditioned environment.
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January 2024 by John Smith
Love this gym! Huge gym with plenty of space and plenty of machines. Everything is always clean and well maintained. The staff is incredibly friendly and helpful.Great variety of machines and weights with multiples of the most popular ones. Even at peak hours it’s easy to get in whatever workout I’m trying to do that day.The owner really takes pride in his locations and it shows.
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December 2023 by Mario Dearmas
This is the first and only gym i have been too that has always felt like I'm welcomed even when I'm having really tough days with my kidney health or even challenges mentally the team here always has an amazing attitude. Lucky to be part of this gym
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November 2023 by Emily Moniz
Love love love this gym. I've been a member of quite a few gyms in Carrolwood area, and I finally found THE ONE. This gym is very clean, Tim and his team are awesome, trainers are so friendly, equipment is always available when I need it and very well maintained, great selection of machines, and I never feel uncomfortable - this is honestly the best gym I've been a part of.
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November 2023 by Justin B
Hands down the best maintained gym I’ve been to. Of the 7 gyms I’ve been to in Tampa this is the cleanest and most welcoming. I genuinely don’t know how they stay in business because it never feels that busy in there, highly recommend
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October 2023 by Aaron Peterson
Very happy with Zone Fitness. The environment is efficient and clean for me to get through my workout comfortably
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September 2023 by mary
Such a shame this gym is so money hungry.I really enjoyed going to this gym until I had to cancel my membership. I Paid first and last month when I signed up. Then I paid a 30 day cancellation fee in June 2023 which pushed me to September 2023 “conveniently” when my annual fee was due. I was never told when canceling my membership that I would be still a “member “ until September. Nor would I be charged an annual fee for a gym that I haven’t attended in over a year. Therefore I had to pay the $50 for nothing. Spoke to the owner and said he’s credit it to the account and give me the months for free if I come back…
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July 2023 by David Lubin
I love Zone Fitness. My YouFit closed so I checked out a couple gyms near me and as soon as I walked in, Tim, the owner, greeted me and showed me around. As a senior, it was a great deal for me. The machines are nice, they have trainers, weights, everything you need for a great workout. Not crowded at all. I've even bumped into two of my old colleagues there. Treadmills have TVs with ear plugs so that makes boredom a bit easier...LOL. I just wish Tim would put a water bottle filler in. Otherwise Zone is AWESOME!David Lubin
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July 2023 by Erin L
Amazing gym, friendly staff, its clean and has all the machines we need. We love it!
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June 2023 by Richie Gunckel
Favorite gym in Tampa. Amazing equipment and not crowded. Also very clean and great prices.
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June 2023 by Gustavo Silas
Gym is great and organized, very friendly staff and it has all the equipment I need
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March 2023 by Milena Gonzalez
Be carful with this place; they charge you annual fees also cancelation fees, credit card fees and you have to give 30 days notice if you are leaving. On the top of that if you leave and your annual membership is due in a week or 10 days, they don’t care, they will charge you the annual fees even though you are not going to be a member anymore.
