This Wells Fargo branch is described as feeling like family, with an incredibly welcoming, friendly, and professional staff. The team is kind, ready to help with a smile, and provides exceptional, knowledgeable service. Customers report smooth experiences, very low wait times, and patient guidance, even for complex or rare transactions. However, the drive-thru is permanently closed and signage can be unclear. At times, staffing at the counter has been very low, which was disappointing. Overall, the branch is highly recommended for its genuine care and helpful team.
Had an appointment to open an account, James was amazing in explaining everything in depth and overall very kind, Kim and Margarita were super sweet and helpful to me as well. Great team you have.
February 2024
Very low wait time and James Cochran was amazing with his knowledgeable help and guidance. As a finance novice, he patiently listened to and answered all my questions and helped me make the ride decisions that suited my goals. Thanks James!
December 2022
Drive thru is permanently closed at this branch??? Signage is not self explanatory in lane 1. I go inside and there is only 1 person working the counter. Very disappointed.
