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June 2024 by Frannalis Urena
Worst Wells Fargo ever if I could give this bank 0 stars I would ! Horrible customer service they can never solve your problems. Definitely contacting corporate
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June 2024 by nicolas camacho
What bank won’t take your money your a Joke of a bank
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April 2024 by MrLiubert
The worst Wells Fargo bank, I was there twice to do a wire money and they told me they couldn't do it for me but the best part is that was with attitude and then I asked to speak to a supervisor and they ignored me, poor costumer service and disrespectful with clients...
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April 2024 by Libby Schuett
Poorly operated location. Loyal Wells Fargo customer but will not be returning to this location and advice against it
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January 2024 by Mountainlion2
I've been with WF for 20 years and never had a problem until today. My partner and I came to deposit Xmas checks. I've deposited large checks before and never had the experience I had today. From the start, we were bombarded with questions about the check--like, is this the first time you've gotten a check like this? And it kept going. Finally, they accepted my partner's check but put a ridiculous hold on the funds. They rejected mine outright saying the signature wasn't my Mom's. It didn't matter that my mom's name was on our account. We tried to call this branch this morning and they refused to answer the phone. We talked to corporate and they said the check should've been taken and no hold put on the check beyond the normal overnight wait. I took it to another branch like Corporate suggested and had no problem depositing the check. They double-checked the signature but they took it. I guess we look and act like counterfeiters.
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December 2023 by Robert Family
This bank is the worst place ever . The lady at the front was very rude to me when I was trying to talked to the manager while the manager was there and she just told me manager wasn’t available. They were lying since I saw the manager stand talking with her . In other words if you don’t know how to do your Job , let other people more ethical and professional to do it for you . Nothing more to say, thank you for you help !
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November 2023 by A S
Long wait. Employees move very slowly.
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September 2023 by Kristian Lopez
I had a couple of issue that needed resolving asap, and the branch on W. Hillsborough gave me the usual runaround. I made an appointment at the West Waters branch, and the banker there, Laura Acosta, was extremely hepful, patient, and persistent. She straightened out my situation and deserves five stars.
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August 2023 by Will De Lorean
Excellent treatment and very professional attention, they serve you quickly and the atmosphere is calm and welcoming
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June 2023 by Ama Pozo
The service inside the bank was very good, super ? pleasant, I don't give it 5 stars because of the ATMs where it is difficult to deposit before 7 am, if it weren't for that I would give it 5 ?
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January 2023 by James Hanjian
Why is there only one teller while the other two workers hang out in their office?
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October 2022 by Bonnie Granger
ALOT OF OF US WORK UNTIL 5. SOME BUSINESS YIU CANT DO ON MOBILE BANKING. EVEN IF HOURS WERE EXTENDED 2 DAYS A WEEK WOULD HELP EMENSLEY & OPEN ON SATURDAY FOR PEOPLE WHO WORK ODD HOURS & THts their only day off BG
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October 2022 by Heiber Monroy
I was hesitant on coming to this location because of the previous review but I checked their previous reviews and they seem miserable all around. ATM looks new so maybe it was switched and my experience was easy and fast.
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August 2022 by Joe M.
The slowest banking service I've ever seen. The most inefficient drive thru service. A joke!
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June 2022 by Josephine Estevez
Drive thru closed for "months" but not updated on bank website. Called and can't reach anyone in the branch. Called customer service and they also can't reach anyone inside. Go inside and there's a line out the door with branch manager hanging in his office texting on his cell without a care in the world. Ridiculous.
