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March 2024 by Todd Oliver
This pharmacy location has more staff than I’ve ever seen and cannot handle the demand. I had to go 3 times to pick up a single script and every time, we started from the beginning. 3rd time was a charm, two times too many. Drive-thru means sit and wait.
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October 2023 by Google user
USELESS people...tell you to pick up at a certain time, I gave them an extra hour...when i got there, their excuse was we are busy....then they said we will text you when it ready..then I got a text saying they are out of the medecine....absolutely USELESS....thewy should FIRE all the staff and start from scratch with people that actually care about their patients and who know what Customer Service means. Now been on hold for 10 minutes and everytime , they come back and just say please hold and put you on hold without asking if you can hold. Stupid people
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October 2023 by Marcelino de Celis
USELESS people...tell you to pick up at a certain time, I gave them an extra hour...when i got there, their excuse was we are busy....then they said we will text you when it ready..then I got a text saying they are out of the medecine....absolutely USELESS....thewy should FIRE all the staff and start from scratch with people that actually care about their patients and who know what Customer Service means. Now been on hold for 10 minutes and everytime , they come back and just say please hold and put you on hold without asking if you can hold. Stupid people
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December 2022 by Patrick M G.
WARNING- I'll advise you as the non customer service trained "manager/supervisor" advised me when I was explaining the problems about changing prescriptions as they please. She said, " There are plenty of other Walgreens to go to". Seems like they just make anyone supervisors these day and do no training. If you could give ZERO stars that would be the proper rating for this place. PLEASE TRAVEL ANOTHER COUPLE MILES OR BETTER YET GO TO A DIFFERENT COMPANY than Walgreens. Be Careful and Stay Safe
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September 2022 by Sherif Abualjoud
no system ٫Very rude, uncooperative and has trouble communicating
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August 2022 by Lorena Feliz
UPDATE YOUR WEBSITE!!!!!!!! This is a pharmacy and should be OPENED like YOUR website says!!! What type of so called customer service and false advertising?!?!?
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July 2022 by Sherif Joud
no system ٫Very rude, uncooperative and has trouble communicating
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June 2022 by Tsr P.
There is no way to leave 0 stars. This is the worst pharmacy I have ever had the pleasure to be in They are beyond rude and unprofessional Avoid at at cost. Go to Publix just 1 mile up the road !!
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June 2022 by Justin L.
I've been waiting in this pharmacy line for 52 minutes now. PSA: always read reviews before going somewhere! AVOID THIS PLACE! Go anywhere else!
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April 2022 by Tim B.
The people most of the time arent extremely rude they deserve 2 stars but they take FOREVER ridiculously so. You cant get through line inside the store and the pharmacy is the same. You pull up and hit the call button and the lady says ill be right with you and hangs up. Then you wait and hit the call button again because your 1 year old is irrationally screaming and she rudely says im helping others inside and hangs up on you again. Then 1 of the other people who arent doing a damn thing come on the line and they cant figure anythign out ans go back and forth 10 times and by the time you leave you wish you had gone anywhere else...WORST WALGREENS EVER!!!
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April 2022 by Keri Hodge
This place is horrible! Horrible customer service in the store. Bought my 15 month old 4 packs of this baby food on 4/8. Friday am he got sick went to give him one in hopes for him to eat something and thought I should check the date to be safe. It expired 2 months ago!!! I called corp customer service. Said they marked a call back as urgent and call within 24-48 hours. Well it’s been over 4 days and nothing! Not even to check if my kid is ok. A refund NOTHING
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March 2022 by Robert B.
I can see why this pharmacy get so many bad reviews. I tried contacting them by phone and of course you are put on forever hold. The music would stop for a brief second and a voice would come on and say please hold. then it goes back to the music. This went on for several minutes with the voice interrupting saying "please hold." I have had problems with this pharmacy before, but at one point they had a manager who would help to rectify the problem. He has since moved on to another pharmacy which is not so convenient for me. Therefore, I will start using CVS which is closer to my location. I'm a 28 year Marine Combat Veteran and I just can't believe the lack of professionalism I see in this particular store. As some of the other comments in the review section--this place is a real nightmare. IT STEMS FROM LACK OF LEADERSHIP!! Tells you something about the leadership in this place....lack of courtesy, professionalism, and respect all stem from the top...it rolls down to the lowest Non-conformist.
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February 2022 by Zombie Quilter
This is the worst pharmacy that I have EVER seen! They do not care at all about you. Customer service is atrocious! Here is just one example - but I have so many that I could list…. My Dr’s office sent my rx to them by mistake (I had been a customer of theirs but after so many issues I switched to Cvs because I couldnt deal with their service any longer)…. So I called them to have them cancel my Rx so that I could have cvs fill it. A lady answers and puts me on hold, fifteen minutes on hold and soMeone answers and hangs up. This scenario repeated THREE times in a row! Finally I just drive over there. I expected in the least that they were slammed with customers…. But no! There was no one in line in the pharMacy at all! Just to test it, I stood an isle over and called the store and guess what - a lady answered and immediately put me on hold! I went up to the counter and a man who was working at the drive up walked over and I told him what had happened and he nonchalantly canceled my RX with no apology or anything. I complained that this level of customer service was why I’d never have anything filled at this pharmacy - when I said that, someone in the back laughed! Literally folks - this is the flea market of pharmacies…. Not even as good as a dollar store. Makes Walmart look like Neiman Marcus! Go literally anywhere else.
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January 2022 by Julie F.
This Walgreens is beyond horrible and unprofessional. When you tried to get through to them by telephone you are on hold for a long period of time and then the music stops and it goes to a ringing and it will ring about 5 or 6 times and then you are disconnected. This has happened every time I call. The staff at the pharmacy counter are beyond rude They are not helpful and do not even try to be helpful. My husband has been getting his prescriptions filled at this Walgreens for a couple of years now. Today he went in to pick up a prescription that he has been taking for quite a while which they always have in. He had gotten a text message that the prescription was ready for pickup. When he went in the girl told him that it was at the other Walgreens which is about 20 minutes from where we are and when he questioned that she said oh we haven't had that medication here for for over a month. When he tried to question her further as to why we weren't notified about the other pharmacy by phone she was extremely rude and had an I don't care attitude. Her response was there's nothing we can do you'll have to go there. No customer service or pleasantry at all. It's bad enough that if you go through the drive-thru you have to wait in line indefinitely because they're slower than molasses but to also have to put up with their rude behavior and not being able to get in touch with them by phone is just ridiculous. Needless to say we will no longer be getting our prescriptions filled at that Walgreens or any other Walgreens and I would never frequent that Walgreens again for any product in that store if my life depended on it.
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November 2021 by RICHARD BRANON
Great place but there pharmacy needs to come back to 24 hours what happened!