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February 2024 by JessMarie
2/9/2024- Why is it so hard to get through to the pharmacy????!!!! I keep calling! 4 times I've been HUNG up on! One of the times someone actually answered, laughed and then hung up! I've wasted OVER AN HOUR OF MY LIFE CALLING OVER AND OVER AGAIN WITH NOOOOP HELP! What the in the world! HOW IS THIS ACCEPTABLE????Thanks Walgreens Pharmacy for RAISING MY BLOOD PRESSURE! ?? I'm sad to say this but I MISS CVS pharmacy they were so much better than this! Never once did I get hung up on by them! Next year I'll be sure to find insurance that doesn't go through Walgreens!
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September 2023 by Bekki low
Absolutely worst pharmacy operation I have ever witnessed. I had 2 simple scripts transfered there since they take my insurance and it was the closest one to my house. I know every business in this area is pretty bad with employees that give a sh•• but I thought "it's walgreens, they are always a stand up company , right?" WRONG! After having my scripts transferred there, they told me it would take 24 hours and they would call me the next day. After 3 days and no phone call, I try calling them...over and over I wait on hold for 40 mins and then get hung up on. Call again and the same thing happens. After wasting 2 hours trying to get ahold of them on the phone, I realize I have to drive through rush hour traffic just to go there to ask 1 simple question.When I get there they tell me one of them is ready and they never received the other?? What?? So I call the pharmacy I was transferred from and they confirmed they 100% sent both scripts together, but that they had sent them again. After waiting 4 more days with no phone call or notification on my account that my script was ready, I have to call again and wasted another hour on the phone for no reason but to have to go drive down there to ask.When I get there, of course it's been ready and they just never notify me. They actually had the system call some random number instead of the one THEY ASKED ME FOR PRIOR!I've just never in my life seen any business run so carelessly. The lines inside are always long with unhappy people waiting to be helped. I have to use the drive through just to get an answer within 20 mins.I will definitely be transferring somewhere else, I cannot put up with this every month.
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August 2023 by Alicia M.
I've been getting my prescriptions at this pharmacy for 7 years now and nothing has changed. If anything gotten worse! I've been trying to get my refill on my prescriptions for three days now and I keep getting the run around. I try to call right when they open to get status and they refuse to answer! Horrible service. Wouldn't recommend getting prescriptions here to anyone!
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June 2023 by Will R
333 go see her .....sweet people
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June 2023 by Yelizza's M
This pharmacy is awful. The staff is extremely slow and understaffed. They never pick up the phone. They are always out of medications and some of the pharmacy technicians have long acrylic nails that prevent them from doing their job properly. If I could give them zero stars I would.
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June 2023 by Anna P.
the pharmacy is incredibly slow and takes forever to answer the phone AND the pharmacist was extremely rude on the phone. I've waited on hold for ages and when the pharmacist did answer she was rude and not helpful at all. Even when I go in person the pharmacy is ridiculously slow. I do not recommend going to this pharmacy, other walgreens in the area are efficient and friendly but not here.
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June 2023 by Evonne Daniel-Watkins
0 stars if I could! Please do not use this pharmacy! They are the worst I have ever experienced in my time on this earth. Unfortunately, recently I have had to have prescriptions filled, so I just chose the closest pharmacy to the Doctors office. HUGE MISTAKE! They always CLAIM they don’t have your prescription in the system, I have had two Doctors offices that had to call them multiple times before I could finally get my prescription. One time I was still at the Doctors office and heard the nurse confirm they have the prescription in the system but when I got there (and I waited before I went to give them time) they still claimed they didn’t have it. It was too late for me to contact the office again, and I was literally sick and tired. This location claimed, the Pharmacist that confirmed they had my prescription left for the day and they dont know what happened. The prescription was for an infection…pretty important! The next day, after getting in touch with the Doctor’s office again and they were none to happy with this pharmacy either, I had my prescription sent to a different Walgreens location. I also told the other location what happened the day before with this location. The other location told me they see in the system this location did have my prescription the day before! The other location filled my prescription and I was out of there so fast, it was a pleasure, NO PROBLEMS! I have a few more stories I could tell about this location but I’m so serious when I say this pharmacy is HORRIBLE please save yourself the trouble!
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June 2023 by River Nicoll
The pharmacist and the technician Obed, have been working tirelessly to help me in the extremely stressful and time sensitive medication I require, even talking with those associated with my workers comp. On this critical hour 72 of a 72 hour maximum time window to take this medicine, I'm still without it but the pharmacy employees have no fault in the matter and have even tried helping explain the urgency to those responsible.
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June 2023 by yeliz starmi
This pharmacy is awful. The staff is extremely slow and understaffed. They never pick up the phone. They are always out of medications and some of the pharmacy technicians have long acrylic nails that prevent them from doing their job properly. If I could give them zero stars I would.
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May 2023 by Jay B
DO NOT go to this pharmacy! I used to be a manager for Walgreens and I’m telling everyone this pharmacy DOES NOT care about their patients at ALL! Go to a different store or pharmacy. The pharmacy manager is rude and completely confrontational. NO empathy for patients whatsoever. Also you will be waiting awhile to pick up your script even if it’s ready because they don’t follow customer service guidelines that are TRAINED by Walgreens. And good luck calling, your cell phone battery will go dead before they pick up the phone and actually say something after being put on hold and hung up on over and over.
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April 2023 by Mark Bruno
As a physician trying to call in an Rx they had me on hold for 30 minutes and then disconnected. Unacceptable
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January 2023 by Leonardo G.
When the quality is so low, I can't help but try to deter anyone else from coming to these places. Walgreens in the Tampa area are already subpar to begin with but this Walgreens is the absolute worse. The store is only ran by 2 employees at any given time and not only that, they're always walking around doing nothing. Leaving behind customers in line trying to checkout and ignoring people trying to get into locked items. They are some of the worse employees to ever run a "convenience" store. Canceling orders because they're short staff or not being able to price match items online when they're suppose to (walgreens.com/topic/help…). Don't bother wasting your time coming here if you're trying to save money, they'll just skip over your coupons.
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December 2022 by Darius T.
Horrible walgreens. refuses to answer the phone. have been trying to get ahold of literally anyone and they repeatedly refuse to answer.
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December 2022 by Megan H.
I have been trying for 5 days to get a simple prescription filled. For 3 days I went back and forth trying to get them to answer the phone. They continually would hang up on me. When I arrived on location I found out I was not the only customer being hung up on repeatedly and saw the volume of customers at the location was not impressive enough to warrant such behavior. After finally talking to the pharmacist I was told my prescription would be ready at 7pm. The next day when I go to pick it up, it is still not ready and they make me move out of the way to wait while they serve other customers. There are so many Walgreens locations, save your time, frustration and energy and choose literally any other location
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October 2022 by Chasey R.
I came here just to get my 2nd booster shot before my trip to Berlin on Thursday. I take public transportation. I took the one to the university center and walked about a block and half to get here. It took about 45 mins, at the pharmacy. It was a busy time for them. Staff was friendly. Looking forward for my prescriptions to be transferred here.