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October 2023 by Skylar W.
I had a middle of the night emergency and this was the nearest 24-hour drugstore available! The night staff was friendly and helpful and I was able to find everything I needed quickly. The location was clean. I returned back later in the morning for something else, and the pharmacist answered my question right away.
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October 2023 by Nicole M.
Atrocious customer service in the pharmacy department. I called to ask a question and waited on hold for 25 minutes before someone answered and said "pharmacy, can you please hold?" While I wanted to say no, I didn't feel I had a choice so I said ok, they put me back on hold then the phone ra
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July 2023 by Paul O.
I went into the pharmacy to request my scripts to be delivered. I was having issues with requesting delivery service on their app. I was told by a pharmacy tech "no problem I will set it up as our app sucks." I waited 4 days for a prescription. I called Saturday the 24th of June and was told I would receive it by FedEx on Monday the 26th. I just received the prescription today which is the 29th! I called the store daily and was told I would receive the medication that same day I called. Another script I was told was in route Monday the 26th was received the 28th. Only one script was delivered correctly. Keep in mind I was in touch with the pharmacy daily and given incorrect information each time. As well as being charged for the medication.I reached out to corporate twice once on June 30th and again on July 6th. Both times I was told I'd hear from them within 2 business days. They left a message for me yesterday a week - July 13th. In closing my transportation is limited and this is a matter of health. I hope In future I don't have to go through this. PF
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June 2023 by Max B.
My doctor called into pharmacy they said they have the medicine and when I showed up they said they don't use GoodRX and they don't have it in 1 second after request. Very un helpful thanks for nothing. Edit / I went to another Walgreens in Tampa area and they helped me right away and they use Goodrx!!! Please don't waste your time with this Walgreens, GO ELSEWHERE!
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June 2023 by Michael S
4 days drive thru window has "been down. " obviously short staffed, since the line is long. Seems to be a recurring theme for this location. Don't blame employees, blame management, and corporate!
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April 2023 by Ismael Melgar
This by far is the worse pharmacy i had ever use and i just got tired of giving them a chance.. Medications are always delayed because they dont have them in stock. The service sometimes is awful. I switch the the One on 1506 W Kennedy and the service there is Amazing and they always answer their phones and they always got an answer and never out of anything
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April 2023 by Austin Delgado
Never answers the phone. Terrible Pharmacy. Only one that's open till 10pm and it's trash.
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March 2023 by Tom C.
The service at this pharmacy is the worst I've seen in my life. They could care less for you or their jobs. Please use another one. I recommend one of the many independent options nearby. This place should close as this is not welcome in South Tampa.
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March 2023 by Bridget
Take your inquiries (and business) elsewhere. After waiting on hold for 5-6 minutes, the miserable woman/pharmacist who answered the phone demanded my personal information before she even knew what I was calling about. I provided my name, DOB, etc. She then proceeded to snap at me for asking a simple question. She asked if I had a prescription with them - to which I said “not recently” - she replied “So, you’re calling me to fill a medicine that you don’t have a prescription for?” Obviously, I have a prescription for the medication I was calling about, but she continued to cut me off. Snottily, she stated, “I’m not taking any more patients at MY pharmacy.” I must have been speaking with Mrs. Walgreen, considering she referred to it as HER pharmacy. Foul attitude and zero customer service skills. You can keep YOUR pharmacy and YOUR patients, sweetie.
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January 2023 by Susan T.
Although my check-in's don't reflect this , I pop in here 3-4 times a week. I'm amazed at what I find ! I once was looking for an air mattress and they had it !!! Amazing. The staff is always very kind to me. My only complaint is that they are slow to restock . I don't get my scripts here so I'm unable to comment on the pharmacy.
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November 2022 by Zach C.
The most disorganized pharmacy chain I have ever been to. They make patients jump through hoops to fill prescriptions and will then tell them that they can't fill a prescription and give a different answer every time as to why. Do not use Walgreens go to cvs or Publix
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November 2022 by Lauren G.
The pharmacy department has been in slow decline for a couple years now. My prescriptions are rarely filled on time and I always have an issue checking out. I was just on hold for 30 min trying to find out if an urgently needed medication was called in. I'm having an allergic reaction and have been waiting all day. They don't even answer the phone they just pick up and immediately out you on hold. There's only one or two people who know what they're doing. Everyone else is rude or looks like a deer in the headlights. Taking my prescriptions elsewhere.
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October 2022 by Dante Skourellos
I had an appointment for vaccine at 12. It took over 1 hour to get called. What is the point of taking appointments if you are making your patients wait one hour.
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September 2022 by Yulimar D.
today I paid my prescription online and paid Extra money to have it deliver today by 6pm and when I call at 7pm because I never received it the woman said that was no scheduled for deliver and if I want it I need to wait until Monday or Tuesday. What disrespectful answer pour and low class management as customer. I don't give any start but I need to select something! By the way, I never received the invoice but is already charged to my account!
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July 2022 by Stella L.
I don't know what has happened at this store, but I've been shopping there for 7 years. about 2 years ago the entire pharmacy staff quit. they were amazing. if you can avoid getting your prescriptions filled here you should. My prescriptions don't get filled or they fill the wrong one, constantly. The current pharmacy staff literally has one person who is helpful. As for the rest of the store staff the turnover rate is incredibly high. Lately the store has been closed when it's supposed to be open and one interaction I had with a clerk lied to me when I confronted him about the store being closed late at night and then open again 5 minutes later. At this point I only go there due to convenience and will probably start using the pharmacy at another location.