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September 2024 by Lakisha Browne
I have been on phone for 45 minutes, just so they can disconnect calls 3x
I call the store to speak to store manager and was transferred back to the pharmacy.
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September 2024 by Deena Rae Trankina
Whenever I have gone there has never been a long line. It's very clean. The techs are friendly and the atmosphere is calm. The pharmacists goes over the med if its a new one for me and tells me any contraindications. A good experience overall!
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September 2024 by Ashley B
Highly recommend moving your prescriptions to this Walgreens. Cally, the pharmacy manager, saved me from crisis over the weekend as the Swann pharmacy can't manage stock properly. I called Cally in a panic and she took care of everything effortlessly. I moved all my business to her store.
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September 2024 by Gregory Economos
I recently moved here and this pharmacy has been incredible…not sure where all the negative reviews are coming from… they follow up and call, text and email….I’ve spoken to both of the staff pharmacists about medications and potential contraindications and they’ve been very helpful and following up with my Dr.
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August 2024 by T B
This place is an atrocity, however would help significantly if the pharmacy staff would talk less, stop the constant interrupting, stop repeating the same thing over and over, and LISTEN more.
Effective communication is bidirectional!
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December 2023 by Maryia “EM” Fennell
Wow. The disrespect that the head pharmacist was giving her pharmacy techs was so bad. The short blonde (pharmacist) was literally talking AT, not to, one of her techs. She was belittling Rony who kept his cool under pressure. I just so happen to catch his name because she pointed him out specifically. That couldn't have been me. She would have got snapped on. No wonder why most of the techs there transfered to the Davis Island pharmacy. Anyway, she was so loud, complaining about everything. No wonder why they gave out wrong meds to patients..all of the techs there are under extreme pressure. It was so sad to have to witness this. There's a man who holds a sign outside of their pharmacy saying they gave them the wrong RX. So check your meds on pill finder also. But it was just unbelievable how hostile of a work environment this place is. You would think as an adult and the person in charge would handle it more professionally, but she acted like a child and Uber entitled to hold her position. I get you paid for that education or still are paying for those loans, but it's not necessary to be rude. She could have pulled him to the side and said what she had to say, she didn't need to embarrass that man the way she did. It seemed like the longer the line got both inside and outside of the drive thru, the louder she got. I will never ever be back to this location for mine or my family's medicine. For the techs who work there, I'm so sorry you have to deal with such behavior from someone who deams themselves as a "medical professional". She doesn't deserve the title or position she has. She needs to find Jesus, for real. This happened today 12/13/2023
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December 2023 by Rebecca Zimmerman
I wish I could give this pharmacy 0 stars. Hands down the worse experiences I’ve ever had here. They have 5-6 people behind the counter and the line does NOT move. Zero consideration for their customers. Not to mention the techs have no idea what they are even selling, today I was treated so poorly when I asked TWO techs a simple question about which is better for chest congestion between 2 OTC drugs. Both said “I don’t know.” Then I asked if she could find out and the pharmacist herself was a literal c***. Not sure if she thought she was being funny by talking to me like I was a complete idiot for asking a question that two of her techs should’ve known an answer to but it made me cry. The pharmacist herself also yelled at the tech on the phone with a customer to tell them to go waste time at a different location. Unbelievable. I’m extremely sick and was just trying to get my medicine and was treated so horribly and with zero consideration or professionalism. I will NEVER be coming back here. So unorganized and nobody knows what they are doing.
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November 2023 by Brittany Miller
This is the worst pharmacy ever. I scheduled a flu shot and literally had to wait over an hour. It was so disorganized and chaotic the whole time.
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October 2023 by Kelly Peak
They need more help. Only one pharmacist is ever working. They never answer theirs phone. Also don’t bother scheduling an appt. They won’t get you in on time. Took one hour to get two shots I scheduled an appt for. They also took a walk in before me who had a scheduled appt. So infuriating.
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October 2023 by Logan
Super slow, waited 40 minutes and they didn’t even have medication ready after receiving a call much in advanced that it was ready for pick-up. Would not recommend.
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October 2023 by Mark
Understaffed. Inefficient. Every time.
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September 2023 by Gail Weinholzer
I made a flu shot appt and after waiting 20 minutes I left. Five people behind the counter and the line never moved.
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September 2023 by Irma M.
We went to the Walgreens on 2115 E Hillsborough Ave Tampa, Fl to pick up my pictures this evening and we were disappointe. The cashier was taken care of a customer that took forever, and the line was long. We were waiting patiently at the pickup counter for pictures. The cashier called for help, a man came out passed us 3 times. He proceeded to take care of a customer in line, then he told the cashier to go on break, she passed by us and asked if anyone was helping us, I told her No. We told her he passed us 3 times, and did not want to help us, and it's been 24 minutes waiting. He yelled at us saying someone coming, I said when tomorrow. We were upset! Poor customer service skills! No apologies, no care in the world!! We left!!! This Walgreens, needs to teach customer service to some employees!!!
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August 2023 by Kelsey L.
IF I COULD RATE 0 STARS, I WOULD! By far the worst pharmacy I've used. I have to wait on a consistent basis for half an hour for the pharmacist to help me, even when I'm sitting in my car and push the "call" button.
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July 2023 by Michelle Harden
This pharmacy has the rudest people working here. Very impatient and wasn’t able to help with my request regarding a simple question, instead the person on the phone was nasty towards me. Do not recommend this pharmacy.
