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January 2024 by robbie muniz
Stephen showed some above-and-beyond customer service when working with me. I cannot recommend working with him and this store enough!
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January 2024 by Alexis Deitch
Stephen gave exceptional customer service and went above and beyond for our sales experience. Can’t recommend him or this location enough! We will always do our phone business here moving forward.
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January 2024 by Amy Edwards
Beware of promotional pricing where they sell you last year's phone for $900. They do not take exchanges past 30 days. I went there looking to upgrade my phone and they insist that you pay it off completely before proceeding. The attitude is I just work here. They take advantage of women who are desperate for a phone. Avoid it all costs.
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January 2024 by Dylan Revezzo
Ugur is a great example of a shining star employee. Very helpful
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December 2023 by MiKEY SSBU
Ugur was extremely helpful when it came to getting a new phone and service plan! I was honestly not looking forward to it because I have had the same phone for a really long time but Ugur made the process very easily and explained everything that I need to know. Highly recommend you go to this Verizon and ask for Ugur to help you with anything you need!
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December 2023 by Austin Walker
I switched from AT&T to get a new phone and the service is horrible. I live and work in the city and I constantly have one bar. My fiancée and I drop calls while she is at the grocery store, at work, etc. My bill is also exponentially more expensive. Whenever I question the store employees about my bill having extra charges/bad service, they have an excuse for everything. Stick with AT&T or T-Mobile. I’m stuck with trash service for 3 years and wish I could go back n
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November 2023 by Laura Diener
Brennen was the greatest phone salesman in my personal history of cell phone experiences. He was very helpful the possibility of upgrading my broken phone, answered all my questions. The deal master you could say. Turns out all I needed was a new simple electronic SIM card. That’s when Joaquin came in saved the day and my phone. He’s the real MVP. Great guys very helpful. If I liked going to the mall, I’d stop in and see them again.
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November 2023 by joseph Rosado
Wanted to give a review of Samo! Overall experience switching over from T-mobile to Verizon was hassle free & one of the best experiences. The customer service I received from him & all of knowledge he had when I had questions was more than I could have ever asked for! I own a business as well & he even made the effort to come to my shop & set up my phone after hours!!! Wish I could give more than 5 stars!
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November 2023 by Deziree Price
I recently traded in my damaged iphone 12 pro max for the new iphone 15. At first I thought the 15 was more affordable, but then learned the 15 plus wasn’t much more. I took my 15 back to swap for the 15 plus and received excellent service from the entire staff!! Shoutout to Chris, Raf, and Dev for making this process seamless!
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September 2023 by AJ's Pokemon Cards
I went into this store to get my wife the new iPhone 15 Pro Plus. The sales person said they have one in stock but due to high demand I would have to purchase a case and a screen protector from them. I get that iPhones in the wireless industry don’t make much money but it’s a super shady move to force your customer to purchase your over priced accessories in order to purchase. He did say that if I didn’t want to purchase the case and screen protector that I could order it and wait. They will end up selling that phone to someone that is willing to accept their terms but I will never go back here and I will do everything in my power to steer people away.
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September 2023 by Ryan Snyder
I had the pleasure of working with Ugur today at Verizon, and I couldn't be more satisfied with the service he provided. From the moment I walked in, Ugur greeted me with a warm and friendly demeanor, instantly putting me at ease.What truly stood out was Ugur's professionalism and his ability to explain even the most intricate details with clarity. Ugur recognized my tech-savvy background and engaged in insightful conversations that added real value to my experience.Ugur's dedication to customer satisfaction is commendable. He went the extra mile to ensure I left the store not only with a new purchase but with confidence in my decision. He's a true expert in his field.I walked out of Verizon today not just as a satisfied customer but as a genuinely happy one. Thanks to Ugur, I feel like I made the right choice, and I have a new appreciation for the world of technology.If you're looking for an exceptional sales associate who combines professionalism, expertise, and a genuine desire to make you happy about your purchase, Ugur is the one to see. I highly recommend him, and I'll definitely be returning for any future tech needs.Thank you, Ugur, for making my day and my purchase so much better!
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September 2023 by Malina Vo
Judson is the best employee there! He helped me in numerous ways and talked me through every step. He is very knowledgeable and professional. I have been with verizon for several years and he is definitely the best verizon employee I have encountered. I will recommend everyone I know to go to this specific verizon to see Judson because of how helpful and nice he was! thank you Judson for my new iphone 15 plus and an amazing experience today!
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September 2023 by Pablo Mojica
The team was great and supportive in getting my upgrade taken care of. A big thank you to Judson for his help in getting everything transferred, paid off, and equipped. Fwiw, the store is an agent of Verizon is my understanding, so it’s not exactly Verizon, but they did a great job all the same.
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September 2023 by Julianne Johnson
Ugur is amazing, he stayed way after his time to help my husband and I switch over and get new phones. He went above and beyond to make sure we understood the process and every step along the way!! We are so happy with the results, thank you Ugur!
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September 2023 by Marko Markovic
⭐⭐⭐⭐⭐I had the pleasure of working with Ugie at Verizon, and I can't say enough about the excellent service he provided. From the moment I walked in, Ugie was there to guide me through the entire process. He made everything so easy and stress-free.Ugie is truly an amazing guy who goes above and beyond to assist his customers. I highly recommend asking for him when you visit Verizon. He's not only knowledgeable but also incredibly friendly and patient. He took the time to understand my needs and preferences, ensuring that I got the best possible deal.If you want exceptional service and the best deals, Ugie is the person to see at Verizon. I couldn't be happier with my experience, thanks to him. Don't hesitate to reach out to Ugie – he'll always take care of you and make sure you leave with a smile on your face. Thank you, Ugie! ?????
