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“Ileana was incredible, informative and very helpful to us. We had a lot of complexity in our case and she stayed back even after hours to finish assisting us with all we needed. We are beyond thankful to her for all her help!”
9AM - 5PM
5250 E Busch Blvd, Temple Terrace
Banks
“Amber, was so dearly and kind, she handled my situation very quickly and well. I want to thank her for being so supportive and helpful. Thank you Amber, for receiving me and understanding my situation. May our Lord Jesus always guide you and fell you with lots of blessings ? ? ✨️ ❤️ ? ? for you and your family and loved one's. Thank you ?”
“The entire staff at the Temple terrace location in Tampa Bay. It simply the very best professional group of financial experts I've ever encountered. These must be led by the store manager that goes above and beyond to makes your customers happy. This customer is a customer for life and hopes others will join. I appreciate everything they have done from the beginning to the end, which the end is not written yet. But I am going to enjoy the journey with my PNC and Temple Terrace”
“Not sure if this is the right location. I thought it was Central Ave? While in town on business last week, I needed to access my account. A lady named Hannah Gilles was extremely helpful and knowledgeable. Bravo to her for helping me.”
“Matthew was very helpful, personable, and professional when he was assisting me. I thought I was going to wait an hour until someone can help me with my situation in which I was fine with waiting. But Matthew was effectively strategic by finding another rep to take over his place so that I could receive his assistance quicker. It was unfortunate to hear that half the staff was sick, which is why service was slow. I could understand that. But for me, Matthew's service was above and beyond with customer service with just half of the staff being present at work. Excellent service!”
“Have been here multiple times, and Joshua has been of great help all the time. There was some issue with a fee on my account, and Joshua helped me in getting that fixed. I would gladly recommend Joshua.”
“Jay Harrington gave one of the best customer service and professional exchanges I've had at a bank. Nick was was great as well. They made this process easy & smooth during an involved situation. Jay also advised me on account types as well as options for future financial concerns. The drive thru ATM is great here too. Looking foreward to banking here soon!”
“Matthew was very helpful, personable, and professional when he was assisting me. I thought I was going to wait an hour until someone can help me with my situation in which I was fine with waiting. But Matthew was effectively strategic by finding another rep to take over his place so that I could receive his assistance quicker. It was unfortunate to hear that half the staff was sick, which is why service was slow. I could understand that. But for me, Matthew's service was above and beyond with customer service with just half of the staff being present at work. Excellent service!”
8:30AM - 5PM
9400 N 56th St, Temple Terrace
Banks
“I have always gotten friendly, complete confidentiality service. This branch is short handed at times. Patience is the key. These days you cannot find anyone that has enough workers. Do not blame the bank, blame society!”
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“Jose Caicedo was very professional, engaging and informative. He processed my fraud paperwork and answered all my questions. Also, he was very pleasant. Most importantly, he put all my fears to rest. He definitely adds value to the GTE brand.”