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January 2024 by Clarice Darko
Store Manager is kind and very professional. She helps you get the best price for sending your package.
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December 2023 by Spoorthi Reddy
Thanks for such a great experience in the store today!, I had a bit of an awkward sized package to send and staff was such a huge help in making the process really smooth. Thanks again!!
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December 2023 by Scott R
I have been here multiple times, and every time I am in and out in less than a minute! I go to several different UPS return locations, and this is one of the best
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November 2023 by Antionette Ross
I have been going to this store for 5 years now ! The staff is very kind, patient and accommodating. For one of the smaller ups stores the service is very fast. If you’re in the cross creek area I recommend doing your business with them .
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October 2023 by Maikasuwa Rhiye
Unfortunately I did not get a name of the employee who was assisting me, but he was extremely helpful. I had several questions regarding international shipment with customs and he was able to sort out all the questions quickly. I do consider this going above and beyond and very grateful for his time and efforts.
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October 2023 by Courtney C.
I went into this location to ship a package using my business account and although I handed the gentleman my shipping slip that contained my business account information as well as the address that the package was to be shipped to. The man proceeded to charge me personally and would not accept my slip to charge my business account. He then proceeded to tell me that "there was nothing he could do and that I needed to provide the slip prior to him imputing the information into the computer", even though he used the slip to impute all the information into the computer. He was rude and decided to penalize me for his mistake. I will not be returning to this location due to the lack of customer service.
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October 2023 by atiullah alam
Well, I am amazed at the absolute most professional knowledgeable women that are employed at this UPS Store!As someone who has not had to use the ups store in the past you now have a lifetime customer. I was having a problem returning an Amazon package and the women solved it in 2 minutes!!
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October 2023 by Monimala Singh
Best UPS store I've been in, Quick and easy drop offs. Manager always lends a helping hand whenever I come in. He is very attentive and helpful.
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August 2023 by Gimp Last
I had went into the ups store today just to make some Amazon returns and the young man named Ky was very helpful and let me tell you he knows his stuff I love the staff there all very friendly and welcoming i was just in there for a little while today but even seeing some rude people in the store just treating the young man Ky just awful but he didn’t let it bother him and still helped the rude customer I HIGHLY RECOMMEND THIS UPS BEST IN TAMPA
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August 2023 by Tania Borelli
This is the only UPS store I will go to in the area! Always friendly and always happy to help! 5 star service :-)
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August 2023 by Robert Wieland
Busy location but run very well. Its almost impossible to teach work ethic. The 2 young men working at the UPS location definitely had it. These 2 young men were working hard, fast, and effectively. They knew their job and I was impressed.
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August 2023 by Reef Bailey
Always love shipping with UPS Cross Creek! Service is always quick, easy and efficient. The staff is vibrant, warm and super friendly! Recommend coming here to handled all your shipping needs!
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August 2023 by Rika
They went above and beyond to assist me in retrieving my package. They are so quick. I would highly recommend this store for any of your shipping needs. Thank you so much!! ??
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August 2023 by Dazlynn Panganiban
today I went to the UPS store on Cross Creek to drop off some stuff , the staff was incredibly nice, efficient friendly I will definitely come back!! good vibes over here.
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June 2023 by hayden cravens
I've been to this location several times and every staff member I've encountered was friendly and genuinely happy to help, The helpful and attention of the staff has made each experience pleasant and easy. Doing a great job, keep it up!
