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February 2024 by Sheila Batt
The staff is always so helpful whether I am printing, shipping, or returning Amazon! The 15% savings for AARP was a bonus!
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February 2024 by R WW
Called to verify notary. No answer. Phone recording says rotary always present. Left VM requesting return call and got no response. Showed up to find no notary. One employee on site. New hire not familiar with UPS services.
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December 2023 by Kaleb Silva
Whoever answered the phone on 10/3/23 at 4:47pm was awful and rude with absolutely no customer service skills. They most likely lied on their application and hate showing up for work. I called 2 location before this and both location were able to answer my question with ease. It was obvious this person was having a bad day or simply did not want to find the answer. When she told me she couldn’t give me the answer I asked why if 2 location did before her and all of a sudden the answers appeared. I understand you might hate your job but have the decency to at least be nice or just don’t answer the phone. I’m happy to take my business somewhere else.
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October 2023 by Ana Carter
passport photos are just $10 for two which makes it really easy and the customer service is really good and easy. this ups store is awesome
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October 2023 by Christy P
Worst customer service I’ve ever received. Will never use this store or UPS again. They took $115 for overnight delivery, but package arrived 3 days later. They said weather, but there was no weather. Package arrived in Richmond at 6 am on day of guaranteed delivery and needed to get to Norfolk which is 90+ min drive, but it took 48 hours. Unacceptable. Beware!!!!
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October 2023 by Wes Eby
Why are these people paid so much to not do their one simple job?? I wait around all day for them to say we're closed?? It's an apartment that I've been sitting at for two days now. Absolutely ridiculous. They don't even ATTEMPT to deliver packages. You have literally ONE job.
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September 2023 by C.E
I always have a pleasant experience at this UPS location. Staff, especially Aurora are incredibly friendly and very helpful. Always greeted when I come in and acknowledged if there is a wait. Store is clean, parking can be sparse on a Saturday since there are other businesses in this shopping center.
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July 2023 by Samantha Dangler
Very unfriendly and unhelpful. I will never use this location again.
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June 2023 by Leigh j
We’ve received friendly and good service from several different staff members. Beware they close pretty early.
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May 2023 by Ana Gutierrez
Employee was extremely rude! Have never been treated so unkind.
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February 2023 by Eileen Thornton
Nice employees but manager is ridiculous. Made it very hard for me to do what I came to do. Will never come to this location again.
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December 2022 by Carol Boteler
The staff are always helpful, professional and friendly. I must have opened info on another business at this address. I thought it was open until 9PM. They close at about 5 or 5:30.
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September 2022 by Jeff Merrill
We use this location very frequently and always receive the best service! Staff is friendly and helpful. By far the best UPS Store in the area.
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September 2022 by Howard Blackmon
Service was fast very good no more uspo for me really like this location s mcdill in Tampa
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September 2022 by Tina P.
IDK why this store isn't rated higher! The young lady at the counter was very friendly AND the store has automatic sliding doors! There's plenty of parking in the morning and the whole process of dropping off prepaid packages was less than 2 minutes! I have gone to a bunch of UPS stores in south tampa, this is by far the best one!
