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October 2022 by Will Simpson
Top tier service from franchise partner Todd and his team. I have worked with many UPS outposts at conference centers and this one is far and away the best! Special thanks to Chase for going above and beyond. 12/10!
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September 2022 by Lisa C.
I just had one of the most fabulous customer service experience in a long time. Thank you, LEO! In the crush of, what probably feels like chaos as Ian chugs towards Tampa, Leo was kind, patient, understanding and went above and beyond helping me locate and ship my packages back safely. He gets an A+ and I won't forget how well I was treated. Very appreciated.
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August 2022 by Cari Moisan
Leonardo (the asst mgr) was AMAZING. He jumped on an urgent last minute order and hand delivered it to the hotel! Fantastic quality work, very fast service, and one of the best customer service experiences I've had in a while. If I do more business in Tampa, I'll be sure to use his store.
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June 2022 by C 1329*
Leonardo (the asst mgr) was AMAZING. He jumped on an urgent last minute order and hand delivered it to the hotel! Fantastic quality work, very fast service, and one of the best customer service experiences I've had in a while. If I do more business in Tampa, I'll be sure to use his store.
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June 2022 by Max Sacchi
Just wanted to thank LEONARDO J CRUZ FOR THE OVER THE TOP SERVICES AND PROFESSIONALISM AND OVERALL GRRREAT SERVICE AND SUPERIOR CUSTOMER SERVICE AND CARE THIS YOUNG MAN IS INCREDIBLE, IF YOU NEED TO SEND OR RECEIVE OR ANYTHING THIS IS THE PLACE TO GO.. TEN STARS PLUS I TRAVEL FOR WORK AND LIVE IN NYC.USA IVE NEVER RECVD BETTER CUSTOMER SERVICE ANYWHERE THIS UPS STORE IS A HIDDEN GEM ?
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May 2022 by Jennifer Splawski
Leo was extremely kind and helpful. I was at a conference and could not find a package that was delivered or the venue. Leo helped me find where I was going and then delivered the package for me. It’s rare to meet someone that would just step out and go out of his way for you for no reason. I really appreciate the service and his attention to detail. Thank you!
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December 2021 by Christian S.
Yelp has this listed as a full store but it was an office in a hotel garage meant for the hotel. Of the staff around noone was able to communicate to be of assistance.
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August 2021 by Joyce Gaddis
A small facility but very efficient. I had the pleasure of dealing with Leo a few times and no matter how many customers were waiting in line he made sure my questions were answered and I never felt rushed so he could attend to others. Very professional and friendly.
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February 2020 by R Wolf
this place has #Answers.The Official Choice of Move ALL of IT
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January 2020 by Travis Yohn
Really? Your going to charge me $0.75 a pound for a "convenience fee" on my prepaid labels. Im good. Ill walk across the street and ship for free. Do not go here!
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July 2019 by Paul O. Robertson
Great location! They’re always very helpful!
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May 2019 by Ryan Hardie
Tyler is the man!!!
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April 2019 by Monica Iannacone
Waited here - there's a sign saying “We have briefly stepped away to help a guest†but no one answers the number to assist.
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June 2018 by Mike Poulter
Best customer service - ever!
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June 2018 by Penny Langlois
This experience spands over days but I have to say it is a perfect example of the worst service and employees that make the customer feel as if the customer is the problem. The employee “Julie†lost my overnight package, lie to me and my daughter about the package. Placed the phone on the counter when I called and never picked it up. Fist time for 5 minutes and then second time for over one minute. I did disconnect both times at the times stated. Then she would answer the phone and disconnect the call immediately when all I need was correct tracking information that I was previously promised. And no the package did not arrive on time or even on the day needed. Overall I will no use ups store or affiliated ever again and hope that you do not as well.
