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February 2024 by Mathew Hoskins
I bought a lightly used Specialized Turbo Levo Comp from an individual. I took it in for service, and not only did they fix the issue that I had created, but they took 30 minutes explaining the bike and getting me up to speed on maintenance requirements, and overall use / care of the bike. Amazing considering I didn’t by this bike at UBC. Service like that isn’t easy to find these days. I’ll be back - Thank you.
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February 2024 by William Sefton
I've come to this bicycle shop about 5 times now and every visit is great! This time Alex gave me an international cycle support with ease; plus the team there is similar. Alex checked everything from bicycle size, how I sit on the bike, long term needs and a smooth transaction. UBC is the best bicycle shop in the Tampa region..hands down. Thank you!
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February 2024 by matthew fields
Five star service
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February 2024 by Benito Benitez
...they have everything you need to buy your bike in the store, professionalism and good treatment from all the employees, but my special thanks to Mr. Omar with him, if you don't know how, you learn...regards...
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January 2024 by Check Boy
Took my ebike to this shop over payed but instead of fixing he made the problem worse
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January 2024 by Carlos Salegio
This review has been long over due but I just want to say Jonathan has been excellent for me in the service department. He is kind, courteous, and is a wealth of knowledge. He always goes above and beyond to make sure me and my family are happy. I highly recommend this place for any service needs !
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December 2023 by John Sumner
I was in search of a very specific bolt for my Giant Trinity. They did not have what I needed, but went above and beyond to help me locate the part. Can't say thank you enough for the pleasant atmosphere and assistance.
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November 2023 by Tito Roy
If you are looking for great service, great prices, and a staff that understands your needs when it comes to top-notch service, don't hesitate to come to UBC Tampa. Thank you all for the great job you did on my bike
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November 2023 by Richard S
Took my Niner into Chainwheel Drive in Palm Harbor because of a loose cassette. They kept my bike two days and charged me $15 to tell me that I needed to get a new thru-axle and end caps, but told me I needed to order the parts and they would install them for me.Told me the axle was "stripped" and it wasn't working properly. Did not one thing to fix it nor did they tell me any other things were wrong.I took my bike directly to UBC, was greeted by a friendly worker, then directed back to an enthusiastic and friendlier service shop. They took my bike, assured me they would fix it, and made me feel like they TRULY enjoyed their work- unlike the miserable people at Chainwheel. Picked my bike up and was told no thru-axle was needed, it was fine, the problem were the hub bearings, which they happily replaced and did all the parts/labor for under 90 bucks. Cassette is good to go, and the bike shifts like a champ. No thru axle needed to be replaced. No end caps needed replacement. UBC has my business from this day forward. It's a good 40 minute drive from my house, but I'd rather make that drive to be greeted by people who know their work, love their work, and enjoy helping fellow mountain bikers...as opposed to a shop where I feel like I am being a trouble and am not worth their time and effort. Chainwheel better step up their game, because I am also going to buying my future bikes from UBC...gave them a lot of past business (totaling 5 bikes), but they are off my list now.Thank you, all the people at UBC for truly being service-oriented and having a true passion for bikes. You guys are awesome.
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October 2023 by Martin “Ichigo” Amador Jr
UBC always takes care of me whenever I need assistance with my bicycle. Everyone is extremely helpful and caring. Absolutely no hesitation to assist their customers.
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September 2023 by Rob S
Honest, competent, and fair.What more could you want?Thank you Manny for taking care of the bike I brought in, which was a basket case. I spoke with Niko this morning and he helped me understand what I needed to do. Appreciate it.Rob
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September 2023 by Chris H
Great service department, quality repairs and maintenance. In and out today in 25mins, problem solved and price reasonable. Been around a long time for a reason, I never go to any other bike shop.
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September 2023 by Anonymous
Chapeau! This bike shop is exactly what I needed. Great staff and incredibly knowledgeable. Carlos will take the time you need to answer any questions you have. Very professional. He makes it clear that customers come first. All staff is fun, friendly and light hearted.
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August 2023 by Antonio S.
Took my money, never shipped the goods. Had to chase them. Did get the refund, but they only apologized for the "delay" not the attempted rip off.
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July 2023 by Btabc
I have a hyper scooter and called around to SEVERAL different places to have flat tires changed for the first time. This place was extremely helpful and changed the tires without any problems. Manny did a great job. I couldn’t recommend this location enough. If you have a hyper scooter and need some minor work done, try this place first before anywhere else!
