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October 2024 by Stephanie Cawein
I worked with Madison after my brother passed and despite such awful circumstances, she made the entire experience so easy for me. She was so kind and helpful and kept me informed every step of the process, even calling after delivery to confirm received . I hope I am never in the situation again, but if I am, THIS is the company and lady I will call.
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September 2024 by Martin Shapiro
They did all they said they would and made a difficult time a little less so. They are a good organization.
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September 2024 by Ruth Bennear
I was very pleased with the service I received from Tulip Cremation. Leonardo was a wonderful representative who walked me through the entire process. If I didn’t understand something, he told the time to explain everything is layman’s terms. I would highly recommend this company. And ask them about Parting Stones.
The only problem which wasn’t with Tulip was it took the County over a month to record the death.
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September 2024 by Geralyn Williamson
Was wonderful to work with. Very friendly and considerate
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September 2024 by Lisa Culberson
Tulip helped make this difficult time a little easier to manage. The staff was courteous and professional. While a technology glitch in our state caused some delays in the process, Tulip kept me apprised of the progress.
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August 2024 by Susan Fowler
Most of the communication with this company were meant to mislead me about the cremation of my son’s remains. They were not pick up on the day I was told. When questioned the contact person said there had been a delay. She did not explain at the time. Later she reported that the location was lacking a Funeral Director. I was then given a date and time for the cremation, during which time I devoted my thoughts to my son. When I questioned when the death certificates would sent, I found out that the cremation was delayed by 4 days without me being notified. When I checked with the Vital Records in his county I was informed that the death certificates were ordered and sent from a distant county. I assume that means my son was shipped somewhere else in the state for cremation. The whole process was very stressful. The company did provide a small rebate but has not followed up with the ME to get the final certificates which were pending a definitive cause of death. I had to have my lawyer get the needed final certificates and FedEx to me so I could proceed with estate settlement paperwork. I have heard nothing from Tulip except a request for a rating. My son’s cremation was completely mishandled. While the contact person was probably doing her best, the company is clearly incompetent and caused me additional heartache.
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July 2024 by Barbara Mulligan
The people at Tulip cremation or compassionate and patient. They helped us set up an organize my sister‘s cremation with the rest of the family being very far away. We appreciate their service and the price was very reasonable.
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June 2024 by Jodi Altman
Horrible company over 5 hours my loved one laid in a room waiting to be picked up the company lied over and over again about their one to two hour pick up time and they deducted the money within one hour after death. I still have yet to have my loved one picked up and taken to the funeral home. Don’t trust this company.
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June 2024 by Marsha Rothenburg
Very kind and knowledgeable ladies made the process very easy. I am at ease knowing my family will not have to make the hard decisions.
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May 2024 by Jim Buteyn
After calling Tulip to verify something I discovered that there was a data issue. I spoke with a gentleman by the name of Leonardo who immediately put me at ease, explained the issue, and more importantly told me how he was going to correct the issue. There were several emails and phone calls but he stayed with me from the beginning to the end so I was not telling my story to 15 other people. He assured me that everything is fine and that I have will not be hit with any surprises during my time of need. Thank you, Leonardo, for your professionalism, your kindness, and for caring!
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May 2024 by Gary Hallam
This was my second time working with Tulip Cremation and they are wonderful. I had a young lady named Sarah assigned to my dad's account and she was wonderful, helpful and informed. I would use them again if the occasion would present itself.
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May 2024 by Marie Wigley
I chose my plan for my creamation with Tulip and I'm paying for it with a payment plan. It was an easy experience.
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April 2024 by Dawn Ostrander
Excellent I would give you five stars, even though my grandkids open the box and it was just a plastic bag with ashes in it, and it should have been in your plastic Cremation boxes
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April 2024 by Melinda Glezen
Very caring and extremely helpful. I appreciate everything they did for us
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April 2024 by Erik Johannsen
Lisa was so pleasant and took care of everything in such a professional manner.