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August 2023 by Dennis Turcios
Tyler Hayes was professional; knew his product and help with the design of the style we were after. A++++ service.
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July 2023 by Marc B
Bought some travertine stone for a kitchen backsplash and was very pleased. Brooke and Tyler are very helpful and friendly.
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June 2023 by Mary Eubanks
Wanting to share my experience at this location which was absolutely disappointing and totally unacceptable. I walk in, walk around, browse, pick up three samples, walk around, some more and keep browsing for at least 15~20 minutes. I decided to keep walking around just to see f and how long before someone said ANYTHING!! Not a word to me, not a “are you finding what you need or how can we help you today?” Then I hear the salesperson extend those same customer respect courtesies to a couple who entered the store long after myself. I can only speculate as to the reason for the difference in customer treatment. Whatever the reason, I glad that this location let me know how they truly think and feel about people that look like me.
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June 2023 by Renee Gray
Patrick is very knowledgeable, helpful, friendly. Great selection of tile, backsplash, vinyl, laminate.. awesome place!
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December 2022 by João Fontes
Best place to buy tiles if you are looking for quality and fair price. Everyone here is friendly. Patrick and Tyler are the best I ever met in the industry! Can’t stop recommending this shop to everyone. Thank you guys!
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December 2022 by João Miguel
Best place to buy tiles if you are looking for quality and fair price. Everyone here is friendly. Patrick and Tyler are the best I ever met in the industry! Can’t stop recommending this shop to everyone. Thank you guys!
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August 2022 by Steve Wiese
Tyler's follow-through on my project was astonishing. The tile quality and selection is terrific, but this is the best service we've had in YEARS! We're thrilled with our second purchase through the Tampa location. I would hire 100 Tyler's if I had a company.
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July 2022 by Gretch C.
Walked into the store looking for ideas for my bathroom and I saw 2 associates standing around not doing anything so I figured I'll be helped. Not even a hello until we bumped into one of them on there phone texting away, than we got a hello. Dont waste your time coming here this place!!
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June 2022 by Paul Schmidt
Holy cow, does this place have a selection of backsplash. We were at the tile store kitty-corner from them and decided to stop in. Their selection is extravagant.Although they have tile priced very competitive with the big box guys, they also have very unusual and even exotic types. I can't do them justice trying to describe them. We're remodeling our kitchen and got some great ideas.Jefferson was very helpful. Tell him we recommended him.
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March 2022 by Thomas Lind
Brooke Mabry is an exceptional Assistant Manager. She’s knowledgeable and made the process go easy for us to purchase exactly what we needed to complete our bathroom.Thanks Brooke for everything!
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December 2021 by Brittany C.
Well, I've been in contact with corporate and no one is willing to help! After 2 days passed The Tile Shop's 90 day return policy no one from the local store , regional manager, corporate would work with us as a repeat customer. You have lost a lifetime customer, my contractor, and I will also spread the word about the lack of cooperation. Competitor companies have way better policies and are willing to work with their customers. 9:59 AM
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October 2021 by Elinor Paladine
I was very pleased with my experience at The Tile Shop in Tampa. They have a huge selection and many mini-displays of kitchen and bathrooms which present some great ideas. Jefferson was helpful and considerate and right on the ball with my order. I will definitely go there again.
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October 2021 by Colleen Vaden
It's a little bit more pricey than the same tile we found next door, but Jefferson was a great salesperson! If the prices were a little less steep, it'd be a five-star. Hopefully delivery and everything will be smooth.
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October 2021 by Sonja Tenuta
This store has an amazing selection of tile but the best part is the help. Brook at the Tampa store helped me select the perfect grout and schluter. She really above and beyond to find measurements so our contractor would not be delayed with the niche buildout.
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October 2021 by James Kwid
This place is a joke.....3 weeks to.get samples and no notification when they did arrive. I purchased 300 dollars worth of tile that in no way matched the tile backslash I paid for. When I went in to see what the story was....two guys were texting on their cell phones..no wonder they didn't call me to.let me know the samples had been delivered....THEY WERE BUSY..way to busy on their cells to deal with hose pesky customers.I got a full refund but lost 3 weeks time.Don't bother with these people...in fact they won't be there long..