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September 2024 by Nikki Stephens
Screen itself is fine but their customer service is terrible. I say fine, but the door handle sticks, there's a gap under the door and it also sticks when you open it and they said that both will get better with time as the weather strip wears down. As for customer service -- They didn't come out for an estimate and gave me one over the phone and that probably should have been my first red flag but at the time I thought it was pretty convenient that they were able to do so. However when they came out to the job to work on it, they realized they needed to do something they didn't factor in on the estimate and said it would cost me more as they were installing. They don't offer any digital format for signing the contract and they don't take any form of electronic payment (checks only), all of which they didn't tell me until after the job was done. They did "work with me" on both things, but it was not a pleasant interaction. The office manager was rude in just about every conversation I had with her. I'm giving this 3 stars, which I feel is fair as they did make the accommodations in the end and the screen itself is not bad, but this was in no way a 5 star purchase.
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September 2024 by Matt Houser
I have wasted a lot of time trying to get spline from Lowe's & Home Depot to work for an enclosure circa 1963. Diana knew the size I needed and let me take a sample to confirm. Perfect! It fits because it is the right size. The other places do not have that size.
Save yourself time and hassle and get in touch with Tampa Screens & Aluminum, Inc. before going elsewhere.
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September 2024 by kris ramos
The service was great, everyone was very knowledgeable and respectful.
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September 2024 by M D P
They had me at family owned! It is hard to find companies especially in skilled labor that are locally owned by family. Richard and his son Ricky have been a pleasure to work with. The office manager, Diana, is attentive to your questions and concerns. They are so busy but she still manages to take the time to call back and advise you of this and what is going on. She went over designs with me and recommended various things within my budget. The composite roof and panoramic screen were the biggest recommendations that I am so happy we decided to go with. The workers were punctual, kind and considerate of my home & neighbors. They picked up their belongings every time they left my home and made sure they kept my yard and surrounding areas how they saw it when they arrived. The work they provide and the materials they use are top notch! I have referred them to a few friends and family members who have been nothing shy of impressed. Finding a company that excels in customer service and treats you like family more than just another paying customer is hard to find in this day and age, but Tampa Screens has done just that and more! Thank you so much Richard, Ricky, Diana & staff at Tampa Screens & Aluminum for giving my family the pool cage of our dreams!
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April 2024 by Jeremy James
My Birdcage was installed by my pool company which hired Tampa Screen and Aluminum. I have been working with Diana to get my screen repaired and let me tell you how top-notch her customer service skills are. I am a Retired Disabled Veteran and I know I can be hard to work with at times but Diana never got upset at me or stopped returning my calls. I appreciate her patience but most of all taking the time to help me get my screen fixed. If anyone is thinking about getting work done for the birdcage or porch. I would not hesitate and call Tampa Screen and Aluminum. Diana good help is hard to find and it has been a blessing working with you. Outstanding job by Diana, and Tampa Screen.
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March 2024 by James Dipasupil
Fred and Diane are great. Very responsive. Very knowledgable. Very customer service oriented. Fred does a great job of answering question so don't be shy, just ask. Diane is super friendly and takes care of customers. BTW, their pricing is competitive. We love our enclosure. It's amazing.
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February 2024 by Julio Gonzalez
I would highly recommend this business as they are very knowledgeable and provide great service for a fair price. They were always very attentive to any questions or concerns I had. After install I had a small warranty item needing correction and the service guys came out the very next day and got it taken care of, I was highly impressed with the rapidness and quality of their work. I read some of the reviews and they are completely opposite of the experience I recently had.
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February 2024 by Johnny Torres
This is the best screen installation company I’ve worked with. Front desk lady was very responsive and nice. My pool looks amazing now and the quality of the work is beautiful!
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December 2023 by William B.
Been wanting to enlarge my Lanai for a long time it was incredibly hard to find someone to do the job. I called Tampa Screen and aluminum, Fred came out in a few days i told Fred what i wanted , he measured and explained the whole process, gave some good suggestions and i signed the contract could not be happier great job !!!! Needed something else done they sent a man named Cowboy he did an amazing job i kinda knew he would since he was from the Bronx and I'm originally from Brooklyn. Bottom line Very Very satisfied with the work Tampa Screen and Aluminum did thanks again
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November 2023 by Don Leggett
Best Contractor experience since I moved to Lutz.We called and asked for a quote .The salesman arrived the next day,measured the carport and screen enclosures that needed to be replaced. The carport is 34 feet by 50 and the screen room runs the entire length of the house. Both the carport and screen room were done at the same time with the same topnotch employees( a shout out to Dean and Cowboy). ( Ricky, Diane and Richard are the movers behind the company.They used state of the art engineering to span the entire 34 length with no internal posts so that we can pull multiple automobiles inside without anyone bumping into an aluminum post. Seriously NO INTERIOR POSTS. The roof of the carport and screen room were built with insulated roof panels that are almost sound proof when rain drops are falling and the temperature inside the screen room has been reduced by 20 degrees. The workman ship was amazing and the owners visited the site frequently to make sure that we were SUPER satisfied with the work. Additionally, they added super gutter and vinyl soffit around the entire house. No more clogged down spouts...Amazing product and amazing owners....
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November 2023 by D L.
We called and asked for a quote .The salesman arrived and measured the carport and screen enclosures that needed to be replaced. The carport is 34 feet by 50 and the screen room runs the entire length of the house. Both the carport and screen room were done at the same time with the same topnotch employees( a shout out to Dean and Cowboy). They used state of the art engineering to span the entire 34 length with no internal posts so that we can pull multiple automobiles inside without anyone bumping into an aluminum post. The roof of the carport and screen room were built with insulated roof panels that are almost sound proof when rain drops are falling and the temperature inside the screen room has been reduced by 20 degrees. The workman ship was amazing and the owners visited the site frequently to make sure that we were SUPER satisfied with the work. Additionally, they added super gutter and vinyl soffit around the entire house. No more clogged down spouts...Amazing product and amazing owners....
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October 2023 by Yasiel Ruiz
Good services, quality and exclusivity
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September 2023 by Juliano & Madeline Brunório
Very helpful people ..in 30 minutes I have my order ready
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October 2022 by Tee T.
Diana Pombo and the installation Team are the best! From day one of our pool enclosure installation, we knew we were working with the right company. We are very pleased with the overall results. After Hurricane Ian we suffered some damages to our enclosure, we made ONE phone call and Diana sent the crew back out to take care of our repairs. Fast and Efficient service. Thank you!!
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September 2022 by Adam Turbiner
Very happy to finally deal with a company that has been responsive, good communication and accommodating . All too often, we finds ourselves posting a Google or Yelp review about a bad experience at whatever business, but we rarely go out of our way to post about a positive experience that exceeded our expectations and left us delighted. The screen room built by Tampa Screens and Aluminum has been the easiest and most satisfying part of our pool, patio project. I wish this company and its employees much continued success in all of their endeavors. Thank you for your support and just answering the phone. I will use them again if that need comes up and I feel good about recommending Tampa Screen and Aluminum.
