Suncoast Credit Union is the largest credit union headquartered in Florida and the 10th largest in the United States. Founded in 1934 as Hillsborough County Teachers Credit Union, it now serves over one million members across 40 counties in Florida. As a community credit union, anyone living, working, attending school, or worshiping in its service area can become a member. Customers have generally had positive experiences with Suncoast Credit Union. Reviewers praise the professionalism, compassion, and helpfulness of the staff, such as Gabriel, Luz Alvarez, and Adriana Plasencia, who went above and beyond to assist them. One customer was impressed by how Luz Alvarez offered to help them despite their using a cane, demonstrating excellent customer service. However, some customers have faced issues with the notary service at certain branches. Despite verifying that their documents were not on the exclusion list, they were told the branch could not notarize them. This inconsistency and lack of clarity have been frustrating for these members. Overall, Suncoast Credit Union is praised for its dedicated and helpful staff, who strive to provide excellent customer service. While the notary service has room for improvement, the credit union's commitment to its members is evident in the positive reviews.
Claudia helped me open my first business account, she was kind and professional, love to see a happy person at work, makes all the difference to a customer !
October 2025
Great credit union and all the staff are courteous and helpful.
October 2025
Orlando was quick and efficient!! Will definitely be back
