Sonic Transportation & Logistics has received mixed reviews regarding their package delivery service, particularly for Zara orders. Customers have reported issues with packages marked as delivered but not actually received. Some experienced delays, with deliveries taking longer than expected, but many ultimately received their items after a few days. Despite initial concerns, several reviewers noted that packages did arrive within the promised timeframe, suggesting that delivery issues may stem from automated system errors rather than the company's reliability. On a positive note, customers praised the responsive customer service, highlighting staff members who provided assistance and reassurance during the delivery process. Jeremy was noted for his hard work in coordinating transportation, while Carlos received commendation for his helpfulness in addressing customer inquiries. Overall, while some customers experienced confusion and delays, Sonic Transportation & Logistics has demonstrated a commitment to improving their service and supporting their clients effectively.
Jeremy work so hard to get us a driver at the quoted price. He stayed in contact with us through the whole process. Will definitely work with him again for all of our transport needs. Our vehicle arrive in perfect condition.
November 2024
I’m redoing my review because I want everyone from Zara orders to know that they actually do deliver your package. The “attempted delivery” is actually an automated system error for when the company receives the package from Zara. I got my package exactly a week from when it was shipped.
November 2024
I was a little worried after reading these reviews, but I received my Zara package when it said it would arrive and had no issues. For reference, I'm in the Orlando area