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December 2023 by Arlene Duran-Cox
Best paint, best prices, best services.
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October 2023 by Edward Alago
Josh is the man! He deserves a promotion, hard worker, polite and knowledgeable. Killer combo!
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August 2023 by Serkan G
Just stopped by to get some paint samples Josh is amazing He helped me out very professionally . It’s almost hard to see going to business these days and find a knowledgeable employee who is willing to go out of their way to help you.
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February 2023 by Rod Tumlin
Nick and his team always deliver excellent service. Cornell is one of my favorite associates- friendly and knowledgeable.
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November 2022 by Jason G
So sorry to interrupt Kyle from what he was doing to try to buy some paint…geez. When he finally finished matching my color (which was a perfect match or it would have been 1 star) and brought it to the counter where I was standing with several other supplies to purchase, he answered the phone and made me wait while he told the person that they called the wrong store repeatedly. Tip: When you have a paying customer standing there, put the freaking phone call on hold!! I’m trying to do a job and don’t have the time to sit there and wait for you to decide to finally take my money. Worst experience at Sherwin Williams I have had out of the many visits to many stores in the Tampa Bay Area
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September 2022 by Lauren Haley
This is my second visit to this location (New Tampa)... each time as a customer I have felt like an interruption to the the staff. I listened to profanity & inappropriate conversation while looking for a sample color tile. Not one person ever walked forward to see if assistance was needed. When I asked if samples were sold, I was told yes, but nowhere else seems to consider a quart a sample size of paint. Perhaps it would be best to train your employees to say "no, but we do have quart size". Then perhaps the price of a sample would not be so questionable. Both visits were due to the companies I was working with preferring SW. I will not be visiting this location a 3rd time. Please address the lack of professionalism amongst your staff.
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July 2022 by Goran Ivanovic
I went to Sherwin-Williams to match a paint that's on my wall. Best paint matching ever I got from any store Sherwin-Williams.?
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June 2022 by Jim Rothfuss
Great service at this store. They always care about my business.
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October 2021 by Hector Ramos
Shawn was very polite and professional and helped my wife and I in a timely manner. His customer service was amazing and despite the shortness of staff and paint, he was able to help us with what we needed. Go see Shawn and Kyle for all of your painting needs. Dona Michelle Bruce B Downs has excellent customer service! We will be coming back for sure!
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October 2021 by S RB
Spent over 30 minutes on the phone with Matt yesterday afternoon on Mon, Oct 18th. He supposedly put my order aside to hold it for my contractor to pick up on Wednesday morning. Today, I called the store to my surprise to find out that all the paint I had chosen yesterday was sold! How is that good Customer Service! As I am trying to speak to the guy who answered the phone, I believe his name was Sean, I couldn't finish my statement before he hang up on me! Again, how is that excellent customer relations? I was going to be purchasing 50 gallons of paint to paint the entire interior of the home to include the three garages. I guess I'll start looking for a Benjamin Moore because my purchase is too small of a purchase for Sherwin Williams in Dona Michelle Dr. to consider me a good client! If I could give the store a zero I would especially after Sean hang up on me! Thank you for nothing!
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October 2021 by veda Jan baker
Knowledgeable- great experience
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October 2021 by Peavey L.
So, I was going to write a review about this store, but it will be short and sweet. Read Kaitlyn's! She knocked it out of the park. I will add that I agree with these costing more that big box stores. However, Duration, Super Paint are far superior products than the Behr products, Valpar, SW HGTV line and Glidden. Super Paint, is so easy to use and coats so well, you may find that you enjoy painting.
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October 2021 by Brigitte Fairbairn
I went to Sherwin Williams to purchase paint & supplies to paint my grand daughter's crib. Best products & customer service EVER!!
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July 2021 by Janna Rolfe
This paint store is excellent. The staff helped me get colors allowed in my neighborhood. The colors are nice and the paint is very good. It looked great when first put on house and doors and it is lasting well and still looks great!
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July 2021 by Emily Stennett
Kyle is great. He is always helpful and nice. We go to this store for all of our painting needs.
