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June 2024 by Louise
this location always smells like diarrhea. no matter if it’s during a week day or weekend. please fix this
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June 2024 by Gabriela rodriguez
Ceaser is the best ! His recommendations are top tier - def trust everything he says ! He’s always so helpful - thank you Ceaser !
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June 2024 by John Carter
The employees at this store are wonderful. The issue is the store is tiny and can not adequately accommodate the high volume of shoppers. It’s impossible to keep the store displays clean and functional. There’s often a long, claustrophobic line to check out. The store needs to be moved to a larger space in the mall. A large, clean, updated store would provide a more peaceful shopping experience. I’ll be going to the midtown location.
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May 2024 by Abner_Raul Rodriguez
Had a great experience at this location, especially with the service and attention to detail from Cesar. He knows he is quick and precise. In a matter of 10 minutes, we already knew what we were going to purchase. Amazing service, thank you Cesar!!
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May 2024 by Camila Liriano
Yesterday, I visited Sephora and spent a significant amount of time trying to find the right foundation shade. I tested so many products that my hand felt raw. I asked Travis for help, and after just a quick glance, he immediately found the perfect foundation for my skin color and texture. I was so impressed that the very first one grabbed was perfect. This is now my favorite foundation - it looks and feels like I'm not wearing anything at all.
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May 2024 by Stanley Peters
This store is so dirty… the testers and products are covered in thick dust while the employees stand around doing nothing. Much of the product shelves are empty and disorganized and you have to ask for someone to find things for you in the drawers. The luxury brands they carry here are not kept to the standards they deserve. Customers would be better off going to Nordstrom or a Neiman, or just shop online.
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May 2024 by kylie kutz
Went here on my break. Been working at the international Mall FOR TEN YEARS. Never been more disrespected by a mall employee then this black thick rimmed glasses wearing employee who asked me to wait to be serviced by someone. I literally just left the mall and went to WALMART TO BUY MY MAKEUP PEOPLE! THAT IS SAD! ???
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May 2024 by Tammy Greene
This is by worst the Sephora location! They have no idea what the customer is looking for.
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May 2024 by Xenia Singleton
Every time I go in everyone is extremely helpful!
They will swatch something for you, walk you to where you need to find something and they are amazing friendly and always happy and smiling.
Thanks everyone!
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May 2024 by Yadel Del Valle Castillo
Its great
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April 2024 by Lisa Cheryl Tingen
I went into Sephora to purchase some Westman Altier products. I was greeted with an absolute freak show. I was asked by a gentleman if I wanted a basket to shop and when I said no, he replied with ” how lovely” and rolled his eyes at me. For the very first time In my life, I felt uncomfortable being in a beauty retail store. The visit did not get better It seems so bizarre to be treated so poorly/ by a man with a full beard and full face of make up. Let’s forget that you should never treat a customer who is walking into your store like dirt, but let’s remember that diversity and kindness go both ways and one really cannot exist without the other. Sephora You can do better than this!
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April 2024 by Paulina Pinzon
I came into the store Sunday afternoon looking for a concealer and to my luck I was able to find an associate right away during a busy afternoon to show me one of her recommendations. As she was helping me she saw a customer next to her looking at a product to purchase. The associate then proceed to help the other customer even though I asked her if she could show me another concealer as the one I had tested looked cakie on me. The associate told me to check out the brand across the aisle while she helped the other customer. As a customer looking to purchase a new item I didn’t expect the associate to leave half through helping me for another customer. I will definitely not be going back to this Sephora location.
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April 2024 by Jamie Nealy
Gia and Aya helped me find everything i needed! Thank you so much ladies for the awesome and fast service!
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March 2024 by Ana Isabel Ventura
The best place to shop for all your makeup needs
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March 2024 by Olivia Rodriguez
I stopped by today at the Sephora at international Plaza and Mauricio gave me the best Customer Service. I was looking for a specific product that they didn’t have and he recommended other options that matched what I was looking for. Thank you Mauricio!