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September 2023 by lazaro diaz
Really good service and great customer service Rick Jones and Ramon Santiago did a great job thanks
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August 2023 by Dawn Daugherty
So easy and professional from start to finish! Pre sale working with Diego and Ramon was informative and they found the truck that best suited my needs. I had the truck working in the fleet surging 10 days from identifying it. Post sale repairs was incredibly easy too. I will never purchase a used truck from any large name brand again other than Ryder!
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June 2023 by Christian A
Still haven't gotten there as yet,but the sales person has been a great help,so I hoping for the best ?
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August 2021 by Vinny Breault
DO NOT BUY A TRUCK FROM RYDER!!! Absolutely horrible experience.Ryder commercial trucks advertises their "Ryder Certified" used truck warranty as a premier service. But they do not resolve the issues and they also do not tell you there is a deductible in any contract until after you file a claim. They also claim their certified trucks pass a rigorous 140 point inspection. When our truck arrived it had a service engine light on and the left front wheel significantly vibrates, and the box had a major leak with mold in it. I've had the truck for over 2 months and have not been able to use it and it is STILL IN THE REPAIR SHOP. They are completely misrepresenting their "Certified Program" and do not resolve their issues.
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May 2021 by Rob Robbins
Good people there. Helpful and nice. I hope they can get me the big truck that I need
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February 2021 by michael viera
Pay attention to the guarantee I just start working and 2 days ago and my truck doesn’t run, I buy with them because the guarantee but not everybody get guarantee I’m very disappointed.
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September 2020 by Jenna Amidon
TRAGEDY WITH RYDER !!!! READ & VIEW PICTURES BELOW !!!!I am holding back tears and rage writing this but the world needs to know the truth !!!! If you are considering buying a truck from Ryder you need to be made aware of the potential heartbreak and devastation to your business. I am speaking out in hopes I can save you !!!! My boyfriend after 2 years of building his business a moving company, reached a point where he needed to graduate from his cargo van and get a truck. He started off strictly moving studios and small apartments and was ready to take the next leap. In the midst of the covid pandemic he purchased a certified truck from Ryder that was located in Providence Rhode Island at 7 Jefferson Blvd, Warwick RI 02888. After surveying their online inventory he fell in love with a truck that had an extended lift-gate and rolling doors on both sides of the box and he viewed the truck as the perfect vessel to take the company to the next level and start completing larger sized moves without the waste of continuous expenses involving rentals. He flew up and drove the truck back himself. Immediately on his drive back to south florida he discovered mechanical and performance issues. He reported them right away and this is where it all went down hill. Despite the issues with the truck warranty made an error and never pushed his paperwork through resulting in a 2 month delay and 2 months in which he wasnt able to utilize the truck but still required to pay the monthly car note and insurance which is not cheap !!!! Ryder does not top off fuel or def (look it up) He had to drive significantly far to fill up DEF because he received it on a red bar. Imagine paying 8,000 on a new truck just to keep renting trucks. Ryder does not provide rentals if you are in a similar situation and their customer service is the most cold hearted and lacking compassion I have ever encountered it is so infuriating to me and I am not even the victim. After weeks of continued delays while the truck was in warranty they inform him that the problem was just some grease on the fusebox. Ryder stated they would right the ship after the hiccup and aid in the 40k loss that the truck resulted in. They ended up passing him from rep to rep and ultimately stated they would only reimburse 3k and then never honored that agreement or followed up. they don't respond to calls and have made it clear that the legal system is the only way to hold them accountable. Just keep that in mind because months into one headache it will be months before the court plays out a remedy. Who the hell wants this kind of drama, stress, and damage to their business when the sole purpose of doing business with such a company is to progress your own. I am going to attach pictures with points highlighted for integrity purposes just read how Ryder's own representative degrades the providence location and the entire northeast Ryder sales region because they truly are trash and notice how he mentions 4 other identical warranty issues others are dealing with. GO ELSEWHERE and if you have also suffered. I AM TRULY SORRY YOUR ARE NOT ALONE
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August 2020 by Bo Allen
Associate RickJones went above and beyond. Excellent service. Great communication skills.
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August 2020 by michel naranjo
Informative, no hidden price, good cx
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July 2020 by Franklyn Rios
Thanks for sending that po for the repair of the clutch on the unit purchased from ryder i still have to correct some air leaks in order to pass DOT inspection.. Over all I'll give Ryder a 4 star
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October 2019 by J Thor Gogolen
Purchased a "certified used" 26' box truck. First it took over a month to have the truck "prepped" from the time we put our deposit down. Then only 35 days after the purchase we are being told by the shop that there is in excess of $2,000 of electrical issues with the vehicle and that we are 100% responsible for the cost. I will NEVER buy another used Ryder truck
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October 2019 by George Cole
Mike can always find me a truck when I need it. Known Mike for a long time.
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October 2019 by Pwaradi Yusuf
Definitely the best used trucks in the business....
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August 2019 by p0gop p0ker
Fantastic great prices
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July 2019 by Yenniffer Thomas
Mr Jeremiah bad management no buy truck from there you buy truck online and you need to pick up there get ready for this ( isn't nothing i cant do to help you contact you salesman) and he really will do nothing to help very bad experience there buying my first truck there .😔😔