-
May 2024 by Mladen Borojevic
Purchased a truck on 03/27/2024. Before I proceeded with the purchase I asked to make sure that the registration they are charging me for was an IRP/ apportioned. I was told yes. Two weeks later a regular florida license plate arrives at my house. Useless for an OTR truck.When I asked about it I was to bring in the title for the truck and that the plate would be corrected. Another week goes by before the title arrived to my house. 3 days later i was told that i need to get my own apportioned tag and that they can’t help me. This could have been avoided had they just let me get my own registration when I bought the truck.Three weeks of lost revenue waiting for a registration that never came.Highly disappointed!
-
April 2024 by samuel smith
Outstanding experience here at Tampa Rush, from shop foreman Mark, to John at service, to Brian who worked on my truck, prompt professional and courteous. They actually beat the time estimate on my repairs!! Great work Rush !!
-
April 2024 by Edward Selkow
I do mobile repairs. And this morning, I ordered a $1300 power steering pump from rush truck Tampa. It has now been 6 1/2 hours. The pump has still not been delivered to me. I have a customer extremely upset because I told them I could get it done today because rush told me that they would have the pump to me in two hours, it’s been 6 1/2!!! Now they’re claiming at Truck centers that the part was delivered. How are you going to deliver the part without me paying for it. This is extremely bad… now they don’t wanna answer the phones or when they do Answer and find out it’s me they want to hang up or put me on hold! I will never order parts from these clowns again!!!
-
April 2024 by Joey Tattoo
Great staff
-
November 2023 by Juan Londoño
I have been waiting for 30 min and they don’t care, worst client attention ever.
-
September 2023 by Justin Bentley
Don’t waste your time. Called this morning claimed they had two DEF hoses at Tampa. The guy put the part on “Will Call”. Get there they don’t have the part. What is the point of will call if they don’t hold the part. The guy behind the desk claimed it was guy in Texas. But yet I called the number for Tampa Rush Center. Drove 2 hours to get part. Just ordered online and saved 100 dollars.Just will order the parts online, won’t waste my time here.
-
September 2023 by Klutch Logistics
I bought a Peterbuilt in 2023 with 434,000 mls in Great condition,below market price.The truck was coming off the lease program the truck was completely checked out by Rush, then I took delivery. It's been about 20,000 miles the truck has broke down several times.I'm very fortunate to have a professional team not only did they find the issue in a timely manner, they showed me compassion as Owner Operator, the whole team worked hard to get the job done.A special thanks goes out to Sean in sales, Cody and Mike in service, Service manager Dan, the shop supervisor mark and all the Tecs, This could not have happened with out David Rye GM and The Rush Team.
-
September 2023 by paul kushnir
Rush Truck Tampa is by far the best truck shop in US. And I’ve been places..I’ve been servicing my trucks for 18 years and the service manager Dan Buelna is going amazing job running the show.. 10/10 for service, speed, and communication.
-
August 2023 by Manohar Rajan
Went to the repair shop with a drivable truck and it became completely unusable after being in their shop. Never could give me a clear estimate or price. It was always bill me then tell me what was wrong. This is a horrible loophole that government needs to fix. At least at a car dealership they quote you a price and tell you what’s wrong with it. This place could do neither.
-
July 2023 by Troy Hood
Was down for almost 7 days at Rush in Tampa, they did replace all my injectors and so far, about a week, i have had no issues wth them so good job,,i also told them my truck is whistling really loud and it feels like something really big is loose and can they check the truck out. They told me the truck was done and they did a road test and can find nothing and that the turbo is just winding up, that is why it's whistling, i say no can you'll drive it again and they do, again nothing they say, went to the shop yesterday and this mechanic,, not rush,, within 15 minutes found a3 inch split in my turbo and the cross member had completely fallen apart, not 1 bolt on it. 15 minutes for him to find that and 6 says down for rush to tell me im crazy, pretty much.When they know you have no choice but to use them because the truck is under warranty thru them, i guess they know that so they know they won't lose our business.
-
June 2023 by Cher Ami
We had mobile service come out and look at an exhaust and turbo mounting on our 45' motor home. a different mobile repair company had come six months earlier and not only failed to repair a simple clamp replacement, but the inexperienced tech damaged the muffler flange where it was to attach to the turbo. Then we contracted Rush Truck Repair in Tampa and they sent an excellent experienced tech out who showed us the damaged parts caused by the other repair company and then the tech quickly replaced the parts as soon as the came in. While we waited for the parts we took the muffler to an exhaust shop where they welded a new flange on the muffler and then reinstalled the muffler with the help of Rush Trucks tech at our site. The turbo and exhaust were perfect again and the engine had full power.By the way this was completed last year but we are a bit late in posting our review!
-
June 2023 by John M.
We had mobile service come out and look at an exhaust and turbo mounting on our 45' motor home. a different mobile repair company had come six months earlier and not only failed to repair a simple clamp replacement, but the inexperienced tech damaged the muffler flange where it was to attach to the turbo. Then we contracted Rush Truck Repair in Tampa and they sent an excellent experienced tech out who showed us the damaged parts caused by the other repair company and then the tech quickly replaced the parts as soon as the came in. While we waited for the parts we took the muffler to an exhaust shop where they welded a new flange on the muffler and then reinstalled the muffler with the help of Rush Trucks tech at our site. The turbo and exhaust were perfect again and the engine had full power.By the way this was completed last year but we are a bit late in posting our review!
-
May 2023 by Derrick Simpkin
Every time i come here to get parts for my truck i give them the VIN# they look up my truck so i can get the proper parts for my truck and they always give me the wrong parts every time!! I live an hour away and i spend more hours trying to fight these people to get the right parts for my truck then what it takes to fix the truck it self I’ve lost probably over 20,000 in down time over the past two years due to these people i like to keep my truck with OEM parts and there lucky there the only peterbilt close to me. Next tuck i buy will not be a peterbilt just so i dont have to deal with these people anymore.
-
May 2023 by Ericka C.
Really nice and knowledgeable staff.
-
April 2023 by lacalle502
Saturday close are you kidding me? ???
