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September 2024 by Chris Stauffer
Great spot
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August 2024 by Kyla Hunter
Michael was able to fit me in on a Sunday without any notice. He got me in and out the door so quickly and was one of the most personable people I’ve ever had work on my car. 10/10 recommend Michael and his Rim Masters for any rim repairs.
An update on my last review: I left rim master being told that my bent rim was fixed and the crack was repaired. The crack was repaired but when I went to my regular car guy, he showed me how bent the rim was. I paid $225 to have this fixed and it was not even close to being repaired. I called the shop to see if I could at least get some money back for the fact that the rim was still extremely bent and they told me it was no refunds. I understand the policy but when you tell a customer something is fixed and it’s not, you should probably not charge them a specific amount for a service that was not completed. I feel scammed, lied to and taken advantage of. Extremely disappointed especially with the fact that I drove an hour round trip a second time to see if they could actually fix it. Wasn’t fixable and was told their balancing machine was down.
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August 2024 by Frank Scott
Was able to help me with my lug nut. Was quick and efficient.
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August 2024 by paul zelè
Amazing service. I spoke with the owner on the phone and he was able to give me a valid estimate without even seeing the condition of the rim. The man that fixed it was very nice and skilled in his job.
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July 2024 by James Bond
Over priced
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June 2024 by Rick Morty
Second time I got a tire from them and this happens
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June 2024 by Kenneth Knapp
These guys are the real deal, amazing service, quick, and not too expensive... Dude even came in on his day off to help me out, thank you so much guys... My rim was bent real bad, dude did an amazing job and you couldn't even tell it was damaged at all
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May 2024 by Ariel Bracey
Fast, honest, fair, and good people. I looked for rim repair all over the city and they were truly the people to get the job done. My wheels and rims were done perfect and they took their time while making accommodations with my busy schedule. I highly recommend them!
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May 2024 by Priscilla Lovette
They repair two of my bent rims quickly with friendly family oriented service with a smile. Explained and showed me what was needed so I was able to understand the services being performed and reasonable pricing. Thanks to the Rim Master Team for great customer service.
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April 2024 by Joseph W
Great service and people friendly staff
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April 2024 by Chris solar Johnson
Owner is always super helpful and can fix about anything!! I would definitely recommend Rim Masters to everyone
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March 2024 by Desi Thomas
My experience at this shop was excellent, I was acknowledged as soon as I walked and was assisted with fair and professionalism. The price is unbeatable, you have to go check them out!!!
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February 2024 by Donald Young
I love these people took care of a problem I have on my Ram price was reasonable I can't say anything more I love him
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January 2024 by Katie Greene
These guys are amazing, kind and most of all honest. I had to have my car towed due to a crack in my wheel. The were fast and efficient. I was told by another tire store I needed a new tire. These kind honest men said not true and saved me money. Thank you
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November 2023 by John
My wheel had curb rash (hit a curb and scratched my wheel) and I wanted to get it repaired. I have a Honda accord touring v6 in immaculate condition so it bothered me that my wheel was less than perfect. I came across Rim Masters in Tampa who agreed to take me in a day. The reviews seemed good so I took a chance. Boy, that was a mistake!I get there promptly at my scheduled time of 930 on 10/ 21/23 and was greeted by someone who said that the repair person who takes care of that is working on a set of wheels and will be out soon.The female technician comes out 30 minutes later. She seemed knowledgeable and was informative, so I decided ok, their reviews are good, so let’s get this done.They had a young guy come by to take my wheel off. Instead of putting the jack by the tire, he placed it dead center of my car. I told him that doesn’t seem right as I don’t put my jack in that area when changing a tire. He said it’s fine and proceeded to lift the car. I looked under the car and his jack was on the center frame of my car. It immediately started bending when he applied the jack to it. After removing the tire and placing the spare on it, he proceeded to let the car down. When he did this the middle of my exterior side rocker panel paint cracked. The other 4 workers came by and all immediately told him that he should have never placed the jack where he did. As the other employees are talking to me, he decides to light up some weed.As I am waiting for the wheel repair to be done, another employee starts smoking weed with a woman who has a baby on her hip sucking on a bottle. I was literally in another world! That makes 3 of the 5 employees in my short time there lighting up some weed.The wheel they did correct wasn’t great- the nick is smoothed out but the shading of the repair is now a different color than the rest of the wheel. The technician blamed it on a different shading of clear coat that is needed.They did offer to pay for repainting my rocker panel via their autobody guy only but I told them I want a new rocker panel from Honda as it comes painted and clear coated. I even spoke to the auto body technician they use and he only wanted to paint the damage and not the whole rocker panel. I know this would have looked unprofessional if it was done that way. I also had a perfect rocker panel and wanted the same as a replacement. This damage was $800 (cost of a new rocker panel). My auto body shop wanted $600 to putty, sand, paint the sole rocker so I went with a new rocker panel as it was quicker.The frame under the car that was damaged needs a repair totaling $1200.Total damage was around $2000. Of course, they refused payment for their negligence and I had to get a lawyer involved. Case is going to small claims court.Bottom line - If you want anything done to your auto, avoid this place as most of the employees there are either stoned and/or incompetent. But, If you need some weed, this place may be just be for you!
