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December 2023 by Dalton Berrie
Hank came out to measure for a new granite countertop. He was so helpful pointing out the best practices for installing T&G panels on the back of the cabinets and under the future top. Additionally, he even called to see if he could come early which I greatly appreciated as we had numerous appointments scheduled and the earlier start helped streamline the entire day.
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November 2023 by Scott Price
Called with a one-off request and could not have been more impressed with or appreciative of Whitney in Customer Service for the help she provided! She went way out of her way for and ensured I got exactly what I needed. Ramos will always be my first call for future granite needs! Thank you, Whitney!
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November 2023 by Sandy Castillo
Hank was very prompt, courteous and meticulous with his measurements and templates. I highly recommend Ramos Marble/Granite for their good customer service and workmanship.
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October 2023 by Richard Floyd
Do not use this company! It took them 4 trips to install our granite. Countertop is not square and had to have back splash installed (which we did not want) to cover over the crooked install along the wall. They came the second time and did a template which did not work, then a third then a fourth time. Very dissatisfied with this company. Maybe learn how to use a square and tape measure. Install contract was through Lowe’s.
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October 2023 by Elizabeth Kelly
My experience with Ramos Marble and Granite was excellent, from the initial appointment with Layla, then working with Hank on the measuring and the final install shortly after ( within a week from measuring), was very smooth and exceeded my expectations. I would recommend Ramos Marble and Granite to anyone looking for honest competitive pricing and excellent service!
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September 2023 by Chuck Wood
Hank (if I can use his name) arrived early and did a great job with the measuring. Very professional and nice guy. Would recommend him to anyone needing the service.
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June 2023 by Barry Ross
We used Ramos 2 years ago when we updated our counter tops. This year we decided to update the backsplash. Since we were so impressed with Layla we did not hesitate to contact her again. Rory, the installer, is very passionate about his craft. We now have a stunning full slab backsplash.
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May 2023 by Darlene Tickner
We had an exceptional experience with Ramos Marble and Granite. Layla Coates helped us through the whole process which included countertops and coordinating backsplash tile in the kitchen. She responded to all my questions in a timely manner and was extremely professional. Thanks to all for a job well done. My kitchen is beautiful!!
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April 2023 by Ste Bee
Layla and Whitney were very helpful. This is a no sales pressure organization. They let us go see our selection as a full granite sheet so we could make our decision. Enrique Jr and Raoul did an excellent installation. Enrique Jr did a fantastic job hiding the seam. A work of art. The measurement appointment was at the time scheduled and the measurements were precise for install.Lori and Steve, Spring HIll
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March 2023 by David Tausend
I was very happy with the results of my countertop installation by Ramos Marble and Granite. My lead installer was Yassel and his coworker, the job that they did exceeded my expectations, totally satisfied with the results, love you guys and your company.
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March 2023 by A G
Ramos did my kitchen and both baths in separate projects.Each install was flawless. They took time and care in making everything right. Danny and Raul were my installers and they were very efficient and professional.
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March 2023 by PR Marble and Granite
Good morning, we have worked with Ramos a few times and all I can say is that they definitely working the right way and professionally. Their fabrication is excellent and they're honest workers. Highly recommend them and thank you for your clients, they're always nice people!
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February 2023 by Christina
The overall final product was great but I had an issue where the design template called for a width of 13 1/2 inches and the end product ended up being 15 inches. I did not receive an explanation as to how it was not cut according to specifications.UPDATE (since I was unable to respond to the owner's response): your contract is with me, the homeowner, not my contractor. Not cutting an end product to specification is not human error; it sounds more like you have a Quality Control issue. As the owner, I am not aware of any scheduled removal/reinstallation. Finally, I did post my review when the job was completed. If I had not pointed out the mistake, the company would have considered the job to be completed. The company is upset because they got a less than stellar rating.
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February 2023 by Christina Damiano
The overall final product was great but I had an issue where the design template called for a width of 13 1/2 inches and the end product ended up being 15 inches. I did not receive an explanation as to how it was not cut according to specifications.UPDATE (since I was unable to respond to the owner's response): your contract is with me, the homeowner, not my contractor. Not cutting an end product to specification is not human error; it sounds more like you have a Quality Control issue. As the owner, I am not aware of any scheduled removal/reinstallation. Finally, I did post my review when the job was completed. If I had not pointed out the mistake, the company would have considered the job to be completed. The company is upset because they got a less than stellar rating.
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February 2023 by Adelaide Few
Danny snd Raul were a fabulous team! Quick and neat and courteous. Not one single tile was broken during demolition. Lee followed today to remove subway tile trim for reuse and he was also amazing. Five stars for everyone!