“Mailing my package was so easy and seamless, and I was greeted by a friendly young lady named Claire. She was very helpful. The price was surprisingly less than I thought too. Great experience!”
10AM - 8PM
3501 Bessie Coleman Blvd Fl 3, Tampa“Went on 2/25/2024 for a walk-in to renew a passport for a minor. Arrived at 2:25pm and took a seat. We were second in line as walk-in customers. The clerk on duty took care of folks who had appointments and then at 2:52pm once all appointments were completed she handed out tickets for those folks waiting in the lobby as walk-in customers. She was courteous, friendly, and efficient. She provided excellent service which reflected well on the USPS and US government employees in general. Also thanks to the USPS for providing this service on Saturday and Sunday so that folks who cannot miss work can make it to a place to do passport business. It was rewarding to see a government agency and its employee providing outstanding service. Thank you.”
“Rod was just exceptional.... He turned my mood around the moment I started talking to him, explained everything thoroughly and told me what to expect next. Thank you for the help, I really appreciate your kindness and understanding.”
“Was here around lunch time today and there was a long line but it moved fairly quickly. Jessica very kindly assisted us with shipping a package and helped us choose the appropriate delivery option. Thank you Jessica!”
“I live downtown and have used this location several times to mail out small packages. No issues and usually pretty cheap with Media Mail. My packages get to recipients on the estimated delivery date. Just make sure to go in the middle of the day if you can to avoid waiting or being rushed.”
“The staff at this office always offers top-notch service. They're friendly, helpful, and dedicated to their work and customers. Every time I visit, it's a pleasant experience thanks to their hard work and positive attitude. I'm genuinely grateful for their excellent service.”
“The post office is inside the Food Mart at the gas station. Its not well marked on the outside of the building. Just step inside and look to the left. Great little post office, fast service”
“USPS @ Carrollwod is the best! Everyone is always friendly and so helpful and patient! We appreciate each and everyone of you! Mr. Rod and Mr. Michael are awesome!”
“After 46 years in Delivery UPS Federal Express and Many others It was a honor to play Taps for their fallen hero.Paul Falica.I pray for all of those that have to go out and do that kind of service every day God Bless USPS and God bless America ??”
“Clerk Jill always goes above and beyond, she knowledgeable and courteous. I visited this office because my local office at 13266 Byrd Dr STE 100, Odessa, FL 33556-5309 was not able to help with the return receipt that USPS never delivered for the very important mail and even their supervisor was telling me that "he can only access records within his zip code", However, Jill (she was not even a supervisor) printed out electronic return receipt for my delivered certified letter and provided detailed contact information for the office in NY. Thus, I did not need to file any claims and had a delivery proof on hands within 5 minutes of visiting this office. Thank you so much, Jill! I hope you will be promoted to a supervisor.”
“Ms. Ebony gets me in and out so quickly and I do appreciate it. I do several certifieds at once and she flys threw them. Everyone at this office has always been a pleasure to do business with.”
“Visited here today, Tiffney assisted me with 2 packages - one with a QR code and another ship out to HI priority mail...both went seamlessly as always. Staff here very efficient and courteous. Shout out also to the rest of the staff - thank YOU for staying positive though the busy holiday season...we appreciate YOU all!”
“The package arrived when I wasn't home. They left a note on my door. I came to pick up my package. 3 counters were working. I waited a very short time. A very nice lady delivered my package. I was very pleased.”
“I have never had an issue with this location. I have been during my postal services here for more than 40 years when it was the Produce Postal Service before it was renamed. The employee have always been nice and professional.”
“Just left USPS, the line was really long with only 1 person working upfront. A woman stepped in, I think her name is Fire'Doncha. She was so fast and was really good at what she does. I'm glad she helped us, I thought I'm not gonna be able to make it because they're closing soon. This 5 star review is for her. Thank you for all your hard work and help.”
“Everyone there was very helpful. Jeff went out of his way to help move the line along by scanning people's package right in the line. I was happy he did, made the line move.”
“Saw all the negative reviews and expected the worst as I went to pick up a package I had not been home for. Was in and out in less than 5 minutes and the person working there was very friendly. 5 stars.”
“I've been picking up mail here for 10 years and have ALWAYS had GOOD, POLITE service. They don't take calls because their job is to process all the mail and to man the pick-up window which is always busy!”
“Lavette was very amazing today she went back 3 times to make sure my package was there and she had a cheerful and amazing attitude she will need a raise for how amazing she was today!”
“It was needed to send some important documents certified and we were having this question; Wether or not if it was send off with the docs, through this certain way, we will be notify by sender's and trancking info? And said no.So, we had to change to a different package and send it, with a bit more expenses, in order to be completed.”
“With the intention of sending a letter back to the bank, I opted to visit the Ybor City Post Office, drawn in by its exterior that exuded a sense of historical charm.Upon entering, the post office lived up to its exterior promise, showcasing an antiquated aesthetic that added a touch of character to the space. To assist me in my task, Trey stepped in, offering his expertise and guidance.Trey's assistance proved invaluable, as he efficiently facilitated the process of sending my letter back to the bank. His commendable service, coupled with a minimal wait time, made the experience seamless and time-effective.The Ybor City Post Office, with its vintage appeal and efficient service, proved to be a reliable choice for my postal needs, and Trey's helpful demeanor added a positive note to the overall experience.”
“I would like to start by saying thank you to Mrs Karen Shreram for her patience with me. This woman not only helped ship items for a fund for my child but she sat down in her office and went above and beyond her responsibilities. I still believe in the faith on humans who help others. My child and I are so grateful...thank you Karen and your team”